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Patience...How do you deal with it

Topic 17645 | Page 2

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Rainy D.'s Comment
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I tell them to take as long as they want and go to sleep. Then I figure out how to treat that as my break...whether two hours for an 8/2, 8, or ten...then roll. So I'm getting paid detention to sleep and I didn't lose any drive time. Works great.

Plus...they don't feel like you are pressuring them to get out. I once just smoked and said "you must have a really tough job dealing with these guys." A driver came in yelling he waited four hours for a door.

When he left, I was given a door right away cause I was nice. Hahhah

Bolt's Comment
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As a construction worker I'm always unloading trucks, normally flatbeds. I understand you guys need to get out from under your load and on down the road. Ill try and unload you as quickly as possible, but by the same token as already mentioned if you're an ass to me ill let you sit all day. If you greet me with a smile ill get you unloaded. If there is a problem ill explain it to you and give you an idea of when I can get to you.

I've had trucks unexpectedly show up. When that happens I can't always get right on it. I will tell you that. Be nice to me and ill get you unloaded as quick as I can.

G-Town's Comment
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Bolt chimes in:

As a construction worker I'm always unloading trucks, normally flatbeds. I understand you guys need to get out from under your load and on down the road. Ill try and unload you as quickly as possible, but by the same token as already mentioned if you're an ass to me ill let you sit all day. If you greet me with a smile ill get you unloaded. If there is a problem ill explain it to you and give you an idea of when I can get to you.

I've had trucks unexpectedly show up. When that happens I can't always get right on it. I will tell you that. Be nice to me and ill get you unloaded as quick as I can.

We thank you for that Bolt. Professionalism is becoming a lost art.

Bob O.'s Comment
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Bob as a truck driver your patience will be tested everyday in a variety of ways, some expected, some not.

Patience is one of the more frequently discussed topics on the forum. It's important, and should be considered a critical part of every truck driver's tool kit. Your performance, success and at times safety can depend on your ability to maintain patience, composure and focus...

Here is a link to past threads about patience: Patience

Good luck.

Thanks for that link. And thanks to the other replies in the thread. I don't work in shipping/receiving, but I am out and about in those depts. from time to time, and I see them jerking truckers around.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Kanelin's Comment
member avatar

Being nice and polite is the key. I had one shipper that was yelling at me when I first got there. By the time I left we were laughing and joking. I didn't react to his anger, just calmly told him I understood his frustration. I've had Walmart (!) fit me in on a late repower were because I was polite and understanding.

In the end, I have no idea why the person I'm talking to is being the way they are, and I try to stay calm and polite as much as possible. Doesn't always work. For those times, I'm with Rainy, I go back to the truck and take a nap.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Rainy D.'s Comment
member avatar

Being nice and polite is the key. I had one shipper that was yelling at me when I first got there. By the time I left we were laughing and joking. I didn't react to his anger, just calmly told him I understood his frustration. I've had Walmart (!) fit me in on a late repower were because I was polite and understanding.

In the end, I have no idea why the person I'm talking to is being the way they are, and I try to stay calm and polite as much as possible. Doesn't always work. For those times, I'm with Rainy, I go back to the truck and take a nap.

You nap with me and I don't know it??? That sucks. Are you the invisible man or something? And I meant smile not smoke...I even corrected that and it didn't take. Smh

(Can you tell I need home time?) Lol

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
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