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Please help. Need advice with ongoing truck load issue.

Topic 19613 | Page 1

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Arturas B.'s Comment
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So we got this load from Texas to Arizona. It was refr. load. We where delivering corns. When we arrived to Arizona, load was rejected due to discoloration of the corns (quality). Broker told us to go to California. Broker send us documents with information, but rate was very low. Broker recalculated estimate and we accepted the total. He sent us another document which had some special instruction to drive around the California's agriculture inspection station thru another site. Which is farther. It made no sense, to drive some extra millage just to go into California thru another inspection site. We did not go thru that farther inspection, we went thru the closer one. Got stopped by inspectors and they found some live insects in there which where not allowed in CA. Contacted broker and they said that we have to do fumigation which costs 900$. Right now it is in process. What should we do right now? We had to cancel 2 loads due to this issue. We are losing profit and also broker is now saying that it is all our fault and we have to pay for fumigation. He is claiming that because we did not go thru inspection site which he added to documents, now all of this situation is our fault. We are totally confused and never had situation like this. I would greatly appreciate any advice. Thank you!

Susan D. 's Comment
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Ah.. the "bug police". Been forever since my ex and I had our own trucks (over 20 years ago) and hauled produce. Some ag stations we're way more strict than others. I suppose that's still true.

I can't say the broker didn't warn you. It is what it is and you really have no choice now but to jump through all these hoops. The one time I distinctly recall problems with 1 dead moth found stuck on the door near a trailer seal, we had them quarantine the truck. They simply put a new seal on the trailer and told us to absolutely NOT open the trailer in that state for any reason whatsoever. We found another buyer in another state for the produce. This is more of an O/O issue, which typically isn't advised upon here at TT, as this site is geared to new Company drivers, helping them make it through their first year and getting a solid start in Trucking.

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