Produce Load Rejected By Receiver

Topic 20989 | Page 1

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Ravinder S.'s Comment
member avatar

Hi Friends , i need your suggestion or help . I am new truck Driver from last 8 months . last day receiver reject my produce load due to wrong temperature setting by me. i want to know that for this happen can My company put Claim on me for my mistake or any law suit ? i am very worried about that .

BQ 's Comment
member avatar

If the temp you set reefer at varied from temp in BOL, you can absolutely be held responsible. Sometimes the company will give you a certain temp when heading to shipper , sometimes said temp doesn't match BOL after load is received, in such a case always alert dispatch of discrepancy. If they still want you to run at original temp, be sure they send a Qualcomm msg to that affect, this will take responsibility off you. Anytime you run something at temp different than BOL and not approved by company in writing, it is you on the hook if load is rejected. The company may or may not decide to retrieve damages.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Reefer:

A refrigerated trailer.

Matt M.'s Comment
member avatar

Depends on the contract of your employment. It probably states they can, in which case you could be charged the deductible of the cargo insurance claim. More likely you would get fired or reprimanded for your negligence. Always follow the bol temp or get written notification from your carrier if you deviate (email, Qualcomm , etc...) from the bol. That's actually not that uncommon when produce hauling where I work.

Personally, if a company charged me that I would be finding a different company to drive for.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.
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