Werner Training - Looking For Opinions

Topic 723 | Page 2

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K.R.'s Comment
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Techa:

One, you should probably start a new topic with your experiences.

And two, if you're having that sort of problems with your trainer you should contact either your trainer's fleet manager , their supervisor, your recruiter, or safety. Or the student department for that matter. I believe some of them are out of Allentown, PA. I'm currently finishing the training process at Werner and although I've had challenging experiences I've been able to get issues resolved. If the first person that you discuss the problem with can't help you, go up the chain until you find someone who can. I'm not as familiar with the personnel out of the Texas terminals because we didn't spend much time there, but you can always call Omaha and talk to somebody there.

All of these phone numbers should be on the back of your badge, or in the contacts section of your drive Werner app.

Any and/or all of the above will be able to help you and get things sorted out.

Please do start another topic and let us know how things are going!

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
JD's Comment
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Hello all. I am new on here but I have an issue that I would like to submit and see what you all might think. I start orientation with Werner Enterprises this week and was going to go out with my trainer starting today. I met her and she looked terrible. She looked unbathed and had a beard (yes she had a beard) and mustache of serious growth. Her truck had trash all over it and she had to clean space to accommodate for me and my stuff. I realize that out on the road you and the truck get kinda lived in but she was waiting for 6 hours on a load yesterday and got to the Werner terminal last night and then heard from her about 10 am. She could have took out the trash at least. Then I find out we were waiting for a load to Laredo, Tx so she could get new tires put on the truck. Why did we have to go to Laredo when we were already at the terminal and they had tires to put on the truck? That didn't make sense to me.

Since I was going to be driving to Laredo I started think....if the truck had bad tires just how bad are they? The truck did not pass the inspection so what else was wrong? What if I had a blowout and was stranded on the road? Since I am a newbie just out of school I don't know my trainer or my dispatcher or Werner. I don't know where the truck has traveled or how long the tires had been on the truck. She did not bother to produce for me the pre-trip or post-trip inspection for me to see what, if any, issues there are from the past and what had been fixed. I did not feel safe driving a truck that was not road ready. According to the orientation classes as well as driving school classes if you don't feel safe in the truck you shouldn't drive it until it was fixed. That is what I told my dispatcher. I refused to go until the truck passed inspection and I could see the inspection sheet. She of course, acted like I was was being unreasonable. We are talking about my life here with strangers and a big rig. What is your opinion on this? Was I just being a wimpy newbie or what? I really was so excited about getting to drive. I love driving. This was really shocking to me though. Let me know what you think.

I drive for Werner. I was at Dallas terminal a few days ago the shop there is extremely busy so your truck is being routed down to Laredo for service that means the tires aren't critical and can take a few hundred more miles. As far as your trainer just ask her if you can help her clean the truck try to make friends with her because she is the one that holds all the cards right now. Just make the best of it you'll only be with her for 6 to 8 weeks drive as much as you can everyday and back as much as you can and remember to read EVERY SIGN!

JD

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

BMI:

Body mass index (BMI)

BMI is a formula that uses weight and height to estimate body fat. For most people, BMI provides a reasonable estimate of body fat. The BMI's biggest weakness is that it doesn't consider individual factors such as bone or muscle mass. BMI may:

  • Underestimate body fat for older adults or other people with low muscle mass
  • Overestimate body fat for people who are very muscular and physically fit

It's quite common, especially for men, to fall into the "overweight" category if you happen to be stronger than average. If you're pretty strong but in good shape then pay no attention.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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