Profile For Brad B.

I am just starting a new business in the 26 ft box truck line. I have zero experience in dispatching, but leaned to drive trucks in the Army many years ago. I have two trucks I am negotiating on currently, ad plan to buy soon. I have applied for my authority, have all other required paperwork in order. First, I'd like to say that I can't believe the cost of insurance in this business. I owned a small construction business for twenty two years and was paying half of what this industry charges even though we were charged for work up to three stories high. I closed the construction business because of covid19 related lumber price increases (went up 500% in price) and workers claiming to have covid19 underlying conditions that could use a doctor excuse to stay off work and collect over $1,000 a week in unemployment. Basically, couldn't get ANYBODY to work! So here I am, getting into what I am told is a recession/pandemic/unlimited employee proof business. On to my questions...

1. Being new to the business, should I hire a dispatch service? 2. Can they keep box trucks busy with freight? 3. Who would you folks recommend? 4. What should I be cautious of if I decide to hire one, basically the pros and cons?

Thanks for any guidance!