You'll very rarely get an answer from a recruiter in writing. Most recruiters over exaggerate and make the company sound like heaven. If they give you their answer in writing it wouldn't be good for them. And to be honest, if you didnt do your research you will always fall for it.
The way that you don't fall for it and will be able to determine the truth from the false is by going to TT and asking us. We have drivers from almost every company on here who know much more than a recruiter. We are successful everyday drivers and not complainers and know our companies. So you're at you're source. So please ask
TT is like a filter... we will separate the truth from the exaggerations. Feel free to ask any of us anything, we all love helping our future and current colleagues in any way we can.
I totally agree with the responses above. And I'll add this. Recruiters are indeed salespeople and they do tend to bend the truth from time to time.
I wrote an article about The Biggest Mistake New Drivers Make When Speaking With A Recruiter, which is to judge the company based on the professionalism (or lack thereof) of the recruiter. People tend to think that if a recruiter calls you back quickly and answers all of your questions promptly that the company must be on the ball and really cares about their drivers. They also think the opposite is true - a lousy recruiter must mean it's a lousy company. That's not the case at all. So don't judge the company based on your opinions of the recruiter.
Also, recruiter are a great source of information because they're going to tell you the best reasons for working at their company. By getting a dialogue going with recruiters from various companies you'll find out what unique perks and policies are out there so you can make a better decision.
So recruiters are a great source of information, but you have to try to make sure that the important things are accurate. Verify what you're told with a different recruiter if you're not sure.
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My understanding is that in order to get a job with a trucking company, you'll have to go through a recruiter. I also understand that you'll never know if a recruiter is telling you the truth or not unless you get the information in writing. Is it normal to get things in writing from a recruiter? If not, how does one know that they aren't wasting their time talking to a recruiter because they don't know if the info they are getting is true or not?
Thanks,
Mark