Waiting On CS

I'm up here in Merrimack NH ready to pick up a load of beer. I get to security to check in, but my pickup # doesn't work. I go back out to my truck and call my DBL to see if he can find me a new number. I'm on hold for about 20m, he gets back on and tells me that HE'S been on hold waiting to be answered. He opts to give me a call back when he's got something. That was all about 2h ago; I got kicked off the lot and advised to go to a truck stop 1m up the road on US-3. Still waiting...

Sounds like your dispatcher/dbl or whatever you call it seriously dropped the ball. I'd be blowing up his phone or the load planners phone. He should have had the correct information from the start.

Sounds like your dispatcher/dbl or whatever you call it seriously dropped the ball. I'd be blowing up his phone or the load planners phone. He should have had the correct information from the start.

The load was taken off me so, with only about 2h on my 14, I just decided to throw my NAT out until 0200 tomorrow and shut down where I'm at. At least I have a parking spot! Can't argue with that when I'm up in the northeast.

I have no idea what a NAT is but okay lol.

You guys and your weird little terms like 90, tcall or tcoll etc.

I have no idea what a NAT is but okay lol.

You guys and your weird little terms like 90, tcall or tcoll etc.

I honestly thought that NAT was a standard term haha! NAT=Next Available Time. Pretty much I send in a macro to my DBL (Driver Business Leader, aka manager)/load planners with a time that I'll be ready for another load coupled with the 11 14 and 70 times I'll be at at that time. Of course, I round like crazy. I may I'll have 6h on my 14, but I'll actually have closer to 7.5. Or sometimes I'll 0 everything out if I have reason to believe a live unload will take forever and a day (Kroger...)

Side note, there should be a thread that has all our company's terms for common things. I know Schneider has a lot of different ways of doing or saying things that might confuse y'all not in the know.

Yup that would help for sure. We keep our stuff simple where I work. Arrived at shipper , loaded call, arrived at consignee , empty call, iv dropped a loaded trailer, relay complete and a couple more QC macros for breakdown, bad weather shut downs, request for directions etc and that's about it.

Yup that would help for sure. We keep our stuff simple where I work. Arrived at shipper , loaded call, arrived at consignee , empty call, iv dropped a loaded trailer, relay complete and a couple more QC macros for breakdown, bad weather shut downs, request for directions etc and that's about it.

Simple is a relative term. I consider my QC work simple, but it may work differently for you guys at prime or any other place. Again, I always thought everyone had a similar system if you had an MCP2000 Qualcomm

I work for a smaller company. We do have QC but it's not the same model. Think dinosaur old lol.

I have no idea what a NAT is but okay lol.

You guys and your weird little terms like 90, tcall or tcoll etc.

Susan, NAT in Schneider's lingo stands for Next Available Time. Its the same as what Swift does with PTA which is Projected Time Available. Its the same concept. Basically those terms are asking when are you available for your next load.

Lol must be nice.. we get pre-planned out the wazzoo and are automatically dispatched upon our empty call. We are expected to be rolling as much as possible. Take our 10 and at 10 hours and a couple minutes be on duty pretripping and rolling right away.

Only reprieve is a breakdown which is rare lol.