I was also told that when I get there they would re-heat the product in my tanker back to 200 degrees so they can off load. The reciver then tells me it's my responsibility to get it steamed back up to temp. And the only place my company has an account don't open till Monday morning. So I am sitting around until then in West Virginia.
Was this product that required in transit heat? It usually says so right on the bills. If so, did they load it in a tank that doesn't have a heater? The couple of times that I've had one of those loads, it was real clear that the product needed to be heated the entire time and it was loaded into a trailer with that capability.
Or was it that it would have been OK if they had offloaded it when you got there, but now it needs to be reheated?
Either way, since the bills and your dispatch both say deliver today, but now you've got to sit around for two days, I'd think about asking your dispatcher for layover pay.
Oh I will get lay over pay. I asked if this load required in trans-heat, They said no, and that the receiver would re-heat it when I got there. I just really hope that when I drive all the way back there from getting it heated, that they off load me so I can head on back to the house.
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Well. Left Thursday at 1800 from Freeport TX. With a load that I was told was scheduled at 0500 on the 2nd. I found it odd but I am new and didn't question the odd appointment time. So I got there this morning. And the security guard didn't have me on the list until the 4th! I called dispatch and they tried to tell me that I got the wrong date. I told them all of the shipping papers and everything say the 2nd. I was also told that when I get there they would re-heat the product in my tanker back to 200 degrees so they can off load. The reciver then tells me it's my responsibility to get it steamed back up to temp. And the only place my company has an account don't open till Monday morning. So I am sitting around until then in West Virginia.