Service Failure?

Topic 24463 | Page 2

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Turtle's Comment
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FYI...the phone app has a "My Progress" tab. under it there are more tabs, one says History, one says awards, and points.

Yeah I knew that was there but I never had cause to even look into it, or so I thought. I'll be keeping my eye on that baby now

Superlejera's Comment
member avatar

Hey turtle and Rainy d do you know it I can get the ring and jacket at the pittston terminal ?

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

David S.'s Comment
member avatar

Turtle, that is such a great idea. This is why I love these boards, every time I come on here I learn things. As someone who diligently took notes while a Police Officer, I never thought to do that in the trucking industry. I know as I prepare to enter this grind, I'll learn much. Thanks for all y'all do!

Will H.'s Comment
member avatar

Taking great notes on each load and shipper sounds like a great idea.

What app?

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Rainy D.'s Comment
member avatar

Hey turtle and Rainy d do you know it I can get the ring and jacket at the pittston terminal ?

No, I believe you must go to sprimo. Pittston doesnt have the space or embroidery shop to put your name and titles on.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Turtle's Comment
member avatar

Hey turtle and Rainy d do you know it I can get the ring and jacket at the pittston terminal ?

They had tons of jackets at Pittston, but only two for flatbed. Neither of which were my size, so I'll pick one up the next time I'm at another terminal. I had to order the ring. Not sure if the other terminals would have the ring or not.

What app?

The Prime Mobile app

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Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Turtle's Comment
member avatar

Oh yeah I forgot about the embroidery part. Yup that would be primo only

Brett Aquila's Comment
member avatar

You guys are way too young to be computer-fobic and you're not thinking this through.

A notebook? Really?

Now if you stored that information online you could share it with other drivers, you could access it from any device, you do search it all very quickly for anything you're looking for, you would never lose any information even if you lost all of your devices, and you could have it automatically add up the stats. You could break down the stats weekly, monthly, and yearly and they would stay updated in real time as you added new ones.

You guys could use a Google Spreadsheet or I could build you guys a little program to do all that right here on the website super easily. It makes my brain hurt to think you're doing this on paper. It's only a matter of time before you lose those notebooks, and that valuable information can't be searched, sorted, added up, or shared the way it is.

Are a lot of you keeping track of your information in some form or another?

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
PJ's Comment
member avatar

Brett I have kept the notes since day 1. I have all my notebooks at home filed by year. I’m not very computer savy. I can’t even remember how to post pics in a thread, lol. My gps stores the customer specific info, IE overnight parking and phone numbers. I save every customer location sitting at checkin. I see the value of what your describing, I’m just not that capable.

Turtle's Comment
member avatar
You guys are way too young to be computer-fobic and you're not thinking this through.

I'm not all that young, but not computer-phobic either. Any important data is already stored electronically through other means. In fact I didn't even need my notes to resolve this issue. My FM already had the info right in front of him, as did I had I only looked deeper. However, my notes were also right there and just as easy to reference.

A notebook? Really?

Yeah really. It's not like I'm storing vital statistics or anything. I don't need a spreadsheet for everything I do. If that's your method, that's fine. My method works for me. Sure I could lose my notebook, but I haven't. Even if I did it wouldn't be a great loss. Its just simple notes. I actually still have every piece of written data I ever recorded since I went into business in the 80's.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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