Pay For Accident

Topic 27055 | Page 1

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Teri B.'s Comment
member avatar

Hello all! I just have a question since my son's company is not responding to him. He is in training with Prime since September. He had an accident, nobody hurt thankfully, but did several thousand dollars damage to his trainer's truck. His trainer is demanding my son pay thousand deductable. Is this normal under training? Also, he tried several times to call his fleet manager and was hung up on, I am guessing mad about the accident. His trainer also dropped him off for over 3 hours after the accident in the middle of nowhere mad. My son had to call Prime and they sent driver back. Just wanting some info. Thank you all

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
PackRat's Comment
member avatar

Nope. The lease driver/trainer takes on this risk when they sign up to train new students. I do not believe a dispatcher is going to repeatedly hang up on him, either. Every dispatcher knows there will be problems with the students. If one doesn't run into something during their first year, it's a rarity.

Tell your son to join the site so he can ask the questions that he will be bound to have.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Truckin Along With Kearse's Comment
member avatar

Hello all! I just have a question since my son's company is not responding to him. He is in training with Prime since September. He had an accident, nobody hurt thankfully, but did several thousand dollars damage to his trainer's truck. His trainer is demanding my son pay thousand deductable. Is this normal under training? Also, he tried several times to call his fleet manager and was hung up on, I am guessing mad about the accident. His trainer also dropped him off for over 3 hours after the accident in the middle of nowhere mad. My son had to call Prime and they sent driver back. Just wanting some info. Thank you all

Hi. I am a TNT trainer at Prime. NO! the student is NOT responsible. The lease trainer is.

He can call Steve Tassin in charge of training placements and get placed on another truck. I also do not believe he was hung up on, perhaps left on hold a bit if he called at night. But he can call the main number 24/7 and ask for a department supervisor, and was given a list of names and numbers in orientation.

If you click on my profile, I have a Youtube channel with videos explaining rhe training process at Prime and various tips for newbies

good luck

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

TNT:

Trainer-N-Trainee

Prime Inc has their own CDL training program and it's divided into two phases - PSD and TNT.

The PSD (Prime Student Driver) phase is where you'll get your permit and then go on the road for 10,000 miles with a trainer. When you come back you'll get your CDL license and enter the TNT phase.

The TNT phase is the second phase of training where you'll go on the road with an experienced driver for 30,000 miles of team driving. You'll receive 14ยข per mile ($700 per week guaranteed) during this phase. Once you're finished with TNT training you will be assigned a truck to run solo.

Teri B.'s Comment
member avatar

Thank you

Nope. The lease driver/trainer takes on this risk when they sign up to train new students. I do not believe a dispatcher is going to repeatedly hang up on him, either. Every dispatcher knows there will be problems with the students. If one doesn't run into something during their first year, it's a rarity.

Tell your son to join the site so he can ask the questions that he will be bound to have.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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