Wait Is Over Finally At Prime PSD Training

How ya doin?

After your comments about our conversation of Springfield Freightliner service department I have not been posting. I thought this site was one where you could have a friendly conversation. You made it sound like myself and my trainer are total fricking idiots with no knowledge of what quality service should be. I am a certified mechanic and service manager of close to 40 years. I know a little bit about quality customer service. My trainer is on his 9th Cascadia. We both were disappointed in the comments and not sure if I will be involved with this channel or not.

How ya doin?

After your comments about our conversation of Springfield Freightliner service department I have not been posting. I thought this site was one where you could have a friendly conversation. You made it sound like myself and my trainer are total fricking idiots with no knowledge of what quality service should be. I am a certified mechanic and service manager of close to 40 years. I know a little bit about quality customer service. My trainer is on his 9th Cascadia. We both were disappointed in the comments and not sure if I will be involved with this channel or not.

How ya doin?

Awesome! Great to hear! Sorry for our loss.

After your comments about our conversation of Springfield Freightliner service department I have not been posting. I thought this site was one where you could have a friendly conversation. You made it sound like myself and my trainer are total fricking idiots with no knowledge of what quality service should be. I am a certified mechanic and service manager of close to 40 years. I know a little bit about quality customer service. My trainer is on his 9th Cascadia. We both were disappointed in the comments and not sure if I will be involved with this channel or not.

How ya doin?

Good LORD, COOBDA . . . some of us that were (and are!) cheerleaders, still wanna hear. I've also heard, that one NEEDS thicker skin in trucking. Hell, I've got VERY thick skin.. as the wife of one. I could write a BOOK... and NOT just a Novella. I don't HAVE the skills of Rainy, Rick, and Old School...lest I would. I just 'yammer' on here.

Just went to a ZOOM funeral for my brother, in NY yesterday. . . another topic for another thread (well, in the December b'day thread it is...) and can't believe . . . how people come across so 'brash' anymore, but ... it is. Life. 2020. As. We. Know. It.

Me, The LONE cheerleader.. still folliowing, with due diligence. PLEASE hang in, Buck. I'm thinking back *hell idunno* years when my husband person was in your shoes, almost literally. The 'edge' that he lived on was sharper than his 'Dijon' (sp?) knife... yet, he didn't quit talking to me... but almost.

Please rethink. People with 'more' experience sometimes don't getcha... see, I have zero, and I DO getcha. Our jokes were fun. Wish I had one for you tonight; can try....stand by:

Tip for winter driving:

Again, Buck . . . some of the .. I mean THE best advice .. can and IS found here. You're in a 'rough spot' and I GET IT .. as the person on the 'receiving end.' Compare it to Football. The Browns LOST.. by a damn field goal. Had 'our' kicker not missed earlier in the game... WELL, you see? Relative and Correlative.

Yes, I'm a football female; go figure. Contact info in my profi, good sir. I'm still here, COOBDA, (the kubota!)

Carry on, safely . . . talk soon then?

~ Anne ~

After your comments about our conversation of Springfield Freightliner service department I have not been posting. I thought this site was one where you could have a friendly conversation. You made it sound like myself and my trainer are total fricking idiots with no knowledge of what quality service should be. I am a certified mechanic and service manager of close to 40 years. I know a little bit about quality customer service. My trainer is on his 9th Cascadia. We both were disappointed in the comments and not sure if I will be involved with this channel or not.

How ya doin?

Good LORD, COOBDA . . . some of us that were (and are!) cheerleaders, still wanna hear. I've also heard, that one NEEDS thicker skin in trucking. Hell, I've got VERY thick skin.. as the wife of one. I could write a BOOK... and NOT just a Novella. I don't HAVE the skills of Rainy, Rick, and Old School...lest I would. I just 'yammer' on here.

Just went to a ZOOM funeral for my brother, in NY yesterday. . . another topic for another thread (well, in the December b'day thread it is...) and can't believe . . . how people come across so 'brash' anymore, but ... it is. Life. 2020. As. We. Know. It.

Me, The LONE cheerleader.. still folliowing, with due diligence. PLEASE hang in, Buck. I'm thinking back *hell idunno* years when my husband person was in your shoes, almost literally. The 'edge' that he lived on was sharper than his 'Dijon' (sp?) knife... yet, he didn't quit talking to me... but almost.

Please rethink. People with 'more' experience sometimes don't getcha... see, I have zero, and I DO getcha. Our jokes were fun. Wish I had one for you tonight; can try....stand by:

Tip for winter driving:

Again, Buck . . . some of the .. I mean THE best advice .. can and IS found here. You're in a 'rough spot' and I GET IT .. as the person on the 'receiving end.' Compare it to Football. The Browns LOST.. by a damn field goal. Had 'our' kicker not missed earlier in the game... WELL, you see? Relative and Correlative.

Yes, I'm a football female; go figure. Contact info in my profi, good sir. I'm still here, COOBDA, (the kubota!)

Carry on, safely . . . talk soon then?

~ Anne ~

Anne, After some thought and your kind words I realized I would only be hurting myself and the nice folks that do support me by dropping out of site. The sad part is the know it all’s of the world could care less, because they always think they are right no matter what.

After your comments about our conversation of Springfield Freightliner service department I have not been posting. I thought this site was one where you could have a friendly conversation. You made it sound like myself and my trainer are total fricking idiots with no knowledge of what quality service should be. I am a certified mechanic and service manager of close to 40 years. I know a little bit about quality customer service. My trainer is on his 9th Cascadia. We both were disappointed in the comments and not sure if I will be involved with this channel or not.

How ya doin?

Good LORD, COOBDA . . . some of us that were (and are!) cheerleaders, still wanna hear. I've also heard, that one NEEDS thicker skin in trucking. Hell, I've got VERY thick skin.. as the wife of one. I could write a BOOK... and NOT just a Novella. I don't HAVE the skills of Rainy, Rick, and Old School...lest I would. I just 'yammer' on here.

Just went to a ZOOM funeral for my brother, in NY yesterday. . . another topic for another thread (well, in the December b'day thread it is...) and can't believe . . . how people come across so 'brash' anymore, but ... it is. Life. 2020. As. We. Know. It.

Me, The LONE cheerleader.. still folliowing, with due diligence. PLEASE hang in, Buck. I'm thinking back *hell idunno* years when my husband person was in your shoes, almost literally. The 'edge' that he lived on was sharper than his 'Dijon' (sp?) knife... yet, he didn't quit talking to me... but almost.

Please rethink. People with 'more' experience sometimes don't getcha... see, I have zero, and I DO getcha. Our jokes were fun. Wish I had one for you tonight; can try....stand by:

Tip for winter driving:

Again, Buck . . . some of the .. I mean THE best advice .. can and IS found here. You're in a 'rough spot' and I GET IT .. as the person on the 'receiving end.' Compare it to Football. The Browns LOST.. by a damn field goal. Had 'our' kicker not missed earlier in the game... WELL, you see? Relative and Correlative.

Yes, I'm a football female; go figure. Contact info in my profi, good sir. I'm still here, COOBDA, (the kubota!)

Carry on, safely . . . talk soon then?

~ Anne ~

Anne, After some thought and your kind words I realized I would only be hurting myself and the nice folks that do support me by dropping out of site. The sad part is the know it all’s of the world could care less, because they always think they are right no matter what.

Papa Buck, if I let all the naysayers and know'it'alls silence ME, I'd have no voice. And I'm not the 'quiet' type, as you can see!

Carry on, good sir! I'm still following, happily!!!!!!

~ Anne ~

Papa... Of course I want you to succeed. But two of the biggest reasons people fail out here is unrealistic expectations and not focusing on the right things during training. Now that you pointed out that you are a mechanic I can understand why you focused on such issues. But those are not things students usually focus on.

And what I said about the APU is absolutely true. As well as the reefer being shut off in wash bays. I have had multiple trucks including FL and internationals and it is standard protocol to turn off the unit. Especially if it is going to sit in the shop for days. It eats up fuel. Do you know what happens when the shops leave them on? The lease ops yell that they have to pay for the burned up fuel. That is one of those situations where no one is happy. You and your trainer say it is bad customer service and another lease Op will say it is bad service to cost them fuel money.

As for people we have seen fail in the past... One comes to mind. He was so focused on learning leasing and where to fuel, how to put the stick in neutral to fly down the hills to "conserve" fuel. How to not fuel the reefers to save money and many other things not necessary in training.

He never focused on the important stuff. his very first day solo he had an accident. By his 30 days solo he had his 3rd accident

When prime offered to put him back in training he flipped out that he was suing and it was all his trainer's fault.

When you gave the "shop needs to do this" attitude, it seriously came across as someone who thinks he knows everything about trucking and is going to revolutionize the trucking industry. When people post like that, they usually fail in 6 months

This is a career where even after 20 years you will still learn every day. Your post sounded very aggressive when I read it. And I apologize if I sounded equally so.

Reefer:

A refrigerated trailer.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.

APU:

Auxiliary Power Unit

On tractor trailers, and APU is a small diesel engine that powers a heat and air conditioning unit while charging the truck's main batteries at the same time. This allows the driver to remain comfortable in the cab and have access to electric power without running the main truck engine.

Having an APU helps save money in fuel costs and saves wear and tear on the main engine, though they tend to be expensive to install and maintain. Therefore only a very small percentage of the trucks on the road today come equipped with an APU.

Papa... Of course I want you to succeed. But two of the biggest reasons people fail out here is unrealistic expectations and not focusing on the right things during training. Now that you pointed out that you are a mechanic I can understand why you focused on such issues. But those are not things students usually focus on.

And what I said about the APU is absolutely true. As well as the reefer being shut off in wash bays. I have had multiple trucks including FL and internationals and it is standard protocol to turn off the unit. Especially if it is going to sit in the shop for days. It eats up fuel. Do you know what happens when the shops leave them on? The lease ops yell that they have to pay for the burned up fuel. That is one of those situations where no one is happy. You and your trainer say it is bad customer service and another lease Op will say it is bad service to cost them fuel money.

As for people we have seen fail in the past... One comes to mind. He was so focused on learning leasing and where to fuel, how to put the stick in neutral to fly down the hills to "conserve" fuel. How to not fuel the reefers to save money and many other things not necessary in training.

He never focused on the important stuff. his very first day solo he had an accident. By his 30 days solo he had his 3rd accident

When prime offered to put him back in training he flipped out that he was suing and it was all his trainer's fault.

When you gave the "shop needs to do this" attitude, it seriously came across as someone who thinks he knows everything about trucking and is going to revolutionize the trucking industry. When people post like that, they usually fail in 6 months

This is a career where even after 20 years you will still learn every day. Your post sounded very aggressive when I read it. And I apologize if I sounded equally so.

I will get right to the point, I am a very laid back guy. I was ****ed at your response, but I am not aggressive about it. I do not need your assurance to succeed. I am doing fine in my training, I passed my cdl on my first try. I don't need you to come along and supposedly compare me commenting on poor customer service at Freightliner, to previous drivers that have failed at Prime. I never once have said I know frankly anything about the trucking industry other than what I have been fortunate to learn at Prime. I learn every day and am sure I will stub my toe on occasion like all new drivers. You seem to be more impressed with showers and waiting rooms. I on the other hand expect quality service , just like anyone that takes a vehicle to a dealership for repair. I expect when I have a set appt that a tech is ready and waiting to complete my repairs on schedule. I expect the dealership to call me and keep me aware of the repair, not have to keep calling them. I expect a repair to be completed correctly the first time. From my brief time at Prime I know Mr. Lowe expects the same. If you are satisfied with subpar service fine but you don't need to jump in and berate me and my opinion. I was raised to respect my elders and I assume others are as well. In the future if you want to jump in and make a positive comment fine but otherwise pass on by.

CDL:

Commercial Driver's License (CDL)

A CDL is required to drive any of the following vehicles:

• Any combination of vehicles with a gross combined weight rating (GCWR) of 26,001 or more pounds, providing the gross vehicle weight rating (GVWR) of the vehicle being towed is in excess of 10,000 pounds.
• Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing another not in excess of 10,000 pounds.
• Any vehicle, regardless of size, designed to transport 16 or more persons, including the driver.
• Any vehicle required by federal regulations to be placarded while transporting hazardous materials.

Reefer:

A refrigerated trailer.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.

APU:

Auxiliary Power Unit

On tractor trailers, and APU is a small diesel engine that powers a heat and air conditioning unit while charging the truck's main batteries at the same time. This allows the driver to remain comfortable in the cab and have access to electric power without running the main truck engine.

Having an APU helps save money in fuel costs and saves wear and tear on the main engine, though they tend to be expensive to install and maintain. Therefore only a very small percentage of the trucks on the road today come equipped with an APU.

Wow. You have it all figured out, so why would anyone try to interact with you on here anyway? To get blasted by your responses when they offer you any help?

I'm sure most will just "pass on by" you. Good luck with your preconceived expectations.

Wow. You have it all figured out, so why would anyone try to interact with you on here anyway? To get blasted by your responses when they offer you any help?

I'm sure most will just "pass on by" you. Good luck with your preconceived expectations.

Mr Packrat, That is just the thing. I have never said I have anything figured out. I just thought I could make a simple comment about receiving what i thought was subpar service from a vendor. Then I receive a comment with a complete evaluation about what may happen in my career because somebody else that was worried about fuel mileage ended up quitting. I am not sure what one thing has to do with the other. I have read pages and pages of your entries with great interest and respect for your knowledge and occasionally made a comment or asked a simple question. That is really all I was expecting. Something like, oh I hate to hear they were not on the ball. Wow it took 3 repairs to get the problem cured. The whole thing was a little blip in my journey. I am in tnt training and working hard at being the best I can be. Thank you sir and as always I do enjoy reading your experiences.