Sounds like an opportunist to me, especially in Cali.
You did what you were suppossed to do. Don’t worry about it. That’s the claims dept issue at this point.
I agree. Let them deal with it. Not worth further energy.
You did what you were suppossed to do. Don’t worry about it. That’s the claims dept issue at this point.
As others have said, nothing to worry about. Your company likely contacted you simply to make sure the person wasn't trying to make up a date and place for the claim. Particulars of the claim have to be verified.
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Got a call from our claims department today. They asked me if I had been driving near Bakersfield on Sept 9th and had a tire blow.
I replied that I did have a trailer tire blow around that date and time. I had followed protocol, exited the roadway at the nearest safe spot, called my DM and breakdown and notified them of the issue. Breakdown sent a vendor out, replaced the tire and I went on.
I also notified them that I had performed a pre trip inspection and found the tires to be in satisfactory condition at the propper air inflation, checked with a gage as documented.
They told me that a car driver had filed a claim for damages to their vehicle. The driver never stopped and apparently didn't bother to file a claim for almost 3 months after the incident.
They said they didn't need anything further from me. I will follow up with my new DM to make sure, but I want to ensure this won't reflect as an incident or accident. I don't recall seeing a vehicle incur damage at the time thus I had nothing to report other than a tire blew.
Dm:
Dispatcher, Fleet Manager, Driver Manager
The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.