Discuss Your Problems About Wrong Driver's Directions And How To Avoid Them.

Topic 9880 | Page 1

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Solomia D.'s Comment
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Have you ever been incorrectly informed about drivers’ directions, you have to deliver your load to?

Brett Aquila's Comment
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Best Answer!
Do you ever use any online map to find directions?

One of the best tools is the satellite imagery in Google Maps. Not only can you use it to verify directions but you can also scope out the place. Often you can figure out which entrance is the truck entrance, where the docks are, whether or not there is enough room to park overnight, and a whole lot more.

The Persian Conversion's Comment
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Best way to avoid problems? Call the customer and ask the directly: "Can you tell me how to get to your place? I have a GPS but sometimes it gives me wrong directions and I want to make sure I don't get lost. Any special instructions on where to go or what to do when I get there?"

If they give you directions that are different that your GPS, trust the customer first.

Jay R. R2-Detour 's Comment
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Best way to avoid problems? Call the customer and ask the directly: "Can you tell me how to get to your place? I have a GPS but sometimes it gives me wrong directions and I want to make sure I don't get lost. Any special instructions on where to go or what to do when I get there?"

If they give you directions that are different that your GPS, trust the customer first.

Lol, my GPS told me I'd arrived at my destination when I was in the middle of an overpass. I could see my destination from up there though. I called and got directions. My GPS synched up with their directions when I got off the exit.

ATXJEHU's Comment
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Very common for the address to be to the front door of the company, not to the shipping/receiving area and the two can be on different streets; best policy is to call the customer; often there will be a recording that gives directions; unfortunately, it's not unusual that the phone number is also wrong or to the front desk which is closed after normal business hours; welcome to trucking!

Solomia D.'s Comment
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Very common for the address to be to the front door of the company, not to the shipping/receiving area and the two can be on different streets; best policy is to call the customer; often there will be a recording that gives directions; unfortunately, it's not unusual that the phone number is also wrong or to the front desk which is closed after normal business hours; welcome to trucking!

There is a US company – LoadingSpot. It was created for truck drivers, shippers/receivers and others interested people. It is a database with all required information, including companies’ phone numbers, addresses. Active users share their experience and also write reviews there: www.loadingspot.com Did you hear about?

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

miracleofmagick's Comment
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Best way to avoid problems? Call the customer and ask the directly: "Can you tell me how to get to your place? I have a GPS but sometimes it gives me wrong directions and I want to make sure I don't get lost. Any special instructions on where to go or what to do when I get there?"

If they give you directions that are different that your GPS, trust the customer first.

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Lol, my GPS told me I'd arrived at my destination when I was in the middle of an overpass. I could see my destination from up there though. I called and got directions. My GPS synched up with their directions when I got off the exit.

That wasn't in Chicago by any chance was it? Same thing just happened to me a couple of days ago.

Jay R. R2-Detour 's Comment
member avatar
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Best way to avoid problems? Call the customer and ask the directly: "Can you tell me how to get to your place? I have a GPS but sometimes it gives me wrong directions and I want to make sure I don't get lost. Any special instructions on where to go or what to do when I get there?"

If they give you directions that are different that your GPS, trust the customer first.

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Lol, my GPS told me I'd arrived at my destination when I was in the middle of an overpass. I could see my destination from up there though. I called and got directions. My GPS synched up with their directions when I got off the exit.

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That wasn't in Chicago by any chance was it? Same thing just happened to me a couple of days ago.

Sure as heck was.

miracleofmagick's Comment
member avatar
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Best way to avoid problems? Call the customer and ask the directly: "Can you tell me how to get to your place? I have a GPS but sometimes it gives me wrong directions and I want to make sure I don't get lost. Any special instructions on where to go or what to do when I get there?"

If they give you directions that are different that your GPS, trust the customer first.

double-quotes-end.png

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double-quotes-end.png

Lol, my GPS told me I'd arrived at my destination when I was in the middle of an overpass. I could see my destination from up there though. I called and got directions. My GPS synched up with their directions when I got off the exit.

double-quotes-end.png

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That wasn't in Chicago by any chance was it? Same thing just happened to me a couple of days ago.

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Sure as heck was.

Let me guess, the company was Grainger

Jay R. R2-Detour 's Comment
member avatar

No, it was some frozen food place. It wasn't technically in Chicago probably. It was right near the BNSF rail yard, which oddly enough my gps takes me to flawlessly...

Solomia D.'s Comment
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No, it was some frozen food place. It wasn't technically in Chicago probably. It was right near the BNSF rail yard, which oddly enough my gps takes me to flawlessly...

What Frozen food place do you mean? Maybe, Smith Frozen Foods, Inc in Weston, OR. Btw, check out http://loadingspot.com/company/smith-frozen-foods-inc-97886 Is it you are talking about?

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