Rejecting Loads

How does a new driver approach a situation when he knows the load can't be delivered on time but he doesn't want to reject it because he's new to the company and is trying to establish a relationship with his dm?

Simply send a message on the Qualcomm stating that you can't make the scheduled delivery appointment, and give them an ETD for when you expect to be able to get there. Most likely they'll simply find another driver to repower it somewhere along the way or reschedule the appointment.

Ugh, that should be ETA. Stupid autocorrect.

Also, when you're telling them you can't make it on time, be sure to include why, whether it's a delay from a prior load that screwed up your clock, or just short on hours overall, or--my personal favorite--the load was booked by some idiot who failed 1st grade math and can't figure out travel and rest times for a given distance at a given average speed.

Ugh, that should be ETA. Stupid autocorrect.

Also, when you're telling them you can't make it on time, be sure to include why, whether it's a delay from a prior load that screwed up your clock, or just short on hours overall, or--my personal favorite--the load was booked by some idiot who failed 1st grade math and can't figure out travel and rest times for a given distance at a given average speed.

Lol! I like that last reason!

Go ahead and accept the load. At the same time tell then you will not be able to make it on time. That way they will start working on a swap for you.

Now you get miles and you do not even have to worry about a live unload. Big company dispatchers love when you do that instead of rejecting a load no matter what the reason is.

I was able to do three back to back coast to coast runs this way without ever wasting time at a receiver.

What they don't tell you is that time they give you is a way early time they do that so no one screws around and take their time on a load they have a window to work with and if something comes up like traffic, hos ,weather or whatever it is most likely they can change the appointment time if they can't then they do a repower

What they don't tell you is that time they give you is a way early time they do that so no one screws around and take their time on a load they have a window to work with and if something comes up like traffic, hos ,weather or whatever it is most likely they can change the appointment time if they can't then they do a repower

This, the times they see and you see are different. If you are on good terms with your DM , ask them what the real time is. I have been driving fir several months now and not refused a load. The only major reason I would refuse is if they wanted me to for 25$. Don't think that will happen lol.

Manually unload, *

Bret, you need a edit function on this site!

I had this situation come up yesterday, i was given a load scheduled to pick up that evening, but my hours would only permit me to pick it up the next morning. i sent a message on the qualcomm saying my ours would not allow the pickup time and he said no problem, you can grab it in the morning. it was a drop and hook. usually there are windows of time as stated above that allow for such situations. Even with the later pickup, i still was able to deliver on time. i wouldnt refuse a load as a new driver even though knight (who i believe is who you're training with) has no forced dispatch.