Take The Crappy Loads.
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It's been awhile since anyone has brought this up that I can remember but taking really crappy loads will pay off eventually. My latest scenario. I had a decent load coming out of home time it was about 700 miles not the best but not bad. I had just picked it up and I got a phone call asking me what time I could make it to Ft. Wayne IN. They wanted to relay it off me so I figured it out on my head and gave them an estimate, no big deal right? Wrong, the load that I picked up was only 30 miles from where I picked it up at and it delivered right at the end of my 14. So I had 3 extra hours to travel 30 miles. Then the load after that was a 400 mile run where the shipper doesn't have a physical check in so I burned 3 hours just trying to check in for this load. I talked to my FM and he agreed that it was crappy and listened to vent for a few mins and said he would see what he could do. He wasn't able to do anything for this load but my next one is a gravy 2029 mile load to Seattle where I have never been. So it does pay to have a good relationship with your FM and to take the crappy loads.
Shipper:
The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.
Fm:
Dispatcher, Fleet Manager, Driver Manager
The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.