Don't Stop When You Are Tired!

Land Line Tandem Thoughts

Stevens Transport: "The post that appeared on our Facebook page was uploaded by an intern who has been with Stevens Transport for only a few weeks and whose inexperience led him to include a message that was both tone deaf and wrong. We want to sincerely apologize to anyone who was rightly offended because we understand how this looks. Obviously, we have installed new policies and procedures to make sure this doesn’t happen again. The well-being of our drivers and other motorists is the number one goal of everyone who works at Stevens Transport, as evidenced by our safety record. We are proud to work with some of the best drivers in the world, and we in no way condone the notion that was communicated in the earlier post."

Wow. Just wow.

Damage control in overdrive. I thought my eyes were playing tricks on me. Wow.

So did they give the Intern a Full-Time position as a dispatcher?

So did they give the Intern a Full-Time position as a dispatcher?

Bet he's on salary by now... Folks this is how you jump up the chain quickly.

No not really but they probably keep the interns away from the dispatchers now.

This is a strong case for requiring time behind the wheel, some trucking experience before putting someone in a position to influence impressionable rookie drivers.

My question is how could they allow a social media post by an intern before a review by a more senior person? I do not want to bash Steven's at all, but honestly their process or lack of failed, not the intern.

My question is how could they allow a social media post by an intern before a review by a more senior person?

"Obviously, we have installed new policies and procedures to make sure this doesn’t happen again."

I guess it's a little to late now, but I'm hoping that was what they were referring to when they said "...we have installed new policies and procedures...".

My question is how could they allow a social media post by an intern before a review by a more senior person?

"Obviously, we have installed new policies and procedures to make sure this doesn’t happen again."

I guess it's a little to late now, but I'm hoping that was what they were referring to when they said "...we have installed new policies and procedures...".

Damage control 101. Hopefully they did adjust their policies.

Not saying this is what happened, but it's very easy to blame it on the intern that doesn't exist.

I was once on the phone to a Swift customer service representative. While waiting for him to work his computer I casually mentioned that the place I had just backed into wasn't really designed for 53 foot trailers. He said that several office workers in Phoenix were once taken out to the driving range in order to give them a little understanding of what drivers encounter. I'm not sure if it stuck but at least someone tried.