Waiting On CS

Topic 19978 | Page 2

Page 2 of 2 Previous Page Go To Page:
Unholychaos's Comment
member avatar

Lol must be nice.. we get pre-planned out the wazzoo and are automatically dispatched upon our empty call. We are expected to be rolling as much as possible. Take our 10 and at 10 hours and a couple minutes be on duty pretripping and rolling right away.

Only reprieve is a breakdown which is rare lol.

Can't make money if you don't drive! When I take a 10, it's 10h 00m, unless I can't seem to fall asleep again.... Like this morning I started my day after 10h 43m i think. I obviously needed that extra bit of sleep. 30m break is always 30m; not 35m, not 31m, 30m. Maximize your day as much as physically possible. Even if it means getting to a park location with 1m left on your clock when you passed a perfectly good truck stop 40m back. Never waste a minute.

Fatsquatch 's Comment
member avatar

Had almost the exact same experience a months or so ago at an Americold in City of Industry. Gave them my appointment confirmation number, they said no good. Got my FM on the phone, told him the number didn't work. He got hold of the CSR she gave him a different number for me to try. Gave the clerk that number, and that worked...sort of. It showed an appointment for exactly one month later. Got my FM back on the phone and told him, he got hold of the CSR. The CSR spent the next 7 hours trying to get a reply from Americold, who went complete radio silence and refused to return her calls or emails. I had arrived at 7. The planner finally surrendered at 2:30, pulled the load, and gave me a different pickup at a different location for the next day.

Oh, and did I happen to mention where I'm heading to pick up from tomorrow morning? 😂😂😂😓🙃

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Unholychaos's Comment
member avatar

Had almost the exact same experience a months or so ago at an Americold in City of Industry. Gave them my appointment confirmation number, they said no good. Got my FM on the phone, told him the number didn't work. He got hold of the CSR she gave him a different number for me to try. Gave the clerk that number, and that worked...sort of. It showed an appointment for exactly one month later. Got my FM back on the phone and told him, he got hold of the CSR. The CSR spent the next 7 hours trying to get a reply from Americold, who went complete radio silence and refused to return her calls or emails. I had arrived at 7. The planner finally surrendered at 2:30, pulled the load, and gave me a different pickup at a different location for the next day.

Oh, and did I happen to mention where I'm heading to pick up from tomorrow morning? 😂😂😂😓🙃

Did i miss it or are you waiting for someone to ask where at?

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
David's Comment
member avatar

double-quotes-start.png

Had almost the exact same experience a months or so ago at an Americold in City of Industry. Gave them my appointment confirmation number, they said no good. Got my FM on the phone, told him the number didn't work. He got hold of the CSR she gave him a different number for me to try. Gave the clerk that number, and that worked...sort of. It showed an appointment for exactly one month later. Got my FM back on the phone and told him, he got hold of the CSR. The CSR spent the next 7 hours trying to get a reply from Americold, who went complete radio silence and refused to return her calls or emails. I had arrived at 7. The planner finally surrendered at 2:30, pulled the load, and gave me a different pickup at a different location for the next day.

Oh, and did I happen to mention where I'm heading to pick up from tomorrow morning? 😂😂😂😓🙃

double-quotes-end.png

Did i miss it or are you waiting for someone to ask where at?

my guess would be back to Americold.....

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Fatsquatch 's Comment
member avatar

double-quotes-start.png

double-quotes-start.png

double-quotes-start.png

Had almost the exact same experience a months or so ago at an Americold in City of Industry. Gave them my appointment confirmation number, they said no good. Got my FM on the phone, told him the number didn't work. He got hold of the CSR she gave him a different number for me to try. Gave the clerk that number, and that worked...sort of. It showed an appointment for exactly one month later. Got my FM back on the phone and told him, he got hold of the CSR. The CSR spent the next 7 hours trying to get a reply from Americold, who went complete radio silence and refused to return her calls or emails. I had arrived at 7. The planner finally surrendered at 2:30, pulled the load, and gave me a different pickup at a different location for the next day.

Oh, and did I happen to mention where I'm heading to pick up from tomorrow morning? 😂😂😂😓🙃

double-quotes-end.png

double-quotes-end.png

Did i miss it or are you waiting for someone to ask where at?

double-quotes-end.png

my guess would be back to Americold.....

*DINGDINGDINGDINGDING*

THAT IS ABSOLUTELY CORRECT! YOU WIN THE ELECTRIC SKILLET, A LIFETIME SUPPLY OF CONDENSED SOUP, AND AN ALL EXPENSES PAID TRIP FOR ONE TO THE ROCK OF GIBRALTAR!

(I might have watched too many game shows as a kid in the 80s)

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Page 2 of 2 Previous Page Go To Page:

New Reply:

New! Check out our help videos for a better understanding of our forum features

Bold
Italic
Underline
Quote
Photo
Link
Smiley
Links On TruckingTruth


example: TruckingTruth Homepage



example: https://www.truckingtruth.com
Submit
Cancel
Upload New Photo
Please enter a caption of one sentence or less:

Click on any of the buttons below to insert a link to that section of TruckingTruth:

Getting Started In Trucking High Road Training Program Company-Sponsored Training Programs Apply For Company-Sponsored Training Truck Driver's Career Guide Choosing A School Choosing A Company Truck Driving Schools Truck Driving Jobs Apply For Truck Driving Jobs DOT Physical Drug Testing Items To Pack Pre-Hire Letters CDL Practice Tests Trucking Company Reviews Brett's Book Leasing A Truck Pre-Trip Inspection Learn The Logbook Rules Sleep Apnea
Done
Done

0 characters so far - 5,500 maximum allowed.
Submit Preview

Preview:

Submit
Cancel

Why Join Trucking Truth?

We have an awesome set of tools that will help you understand the trucking industry and prepare for a great start to your trucking career. Not only that, but everything we offer here at TruckingTruth is 100% free - no strings attached! Sign up now and get instant access to our member's section:
High Road Training Program Logo
  • The High Road Training Program
  • The High Road Article Series
  • The Friendliest Trucker's Forum Ever!
  • Email Updates When New Articles Are Posted

Apply For Paid CDL Training Through TruckingTruth

Did you know you can fill out one quick form here on TruckingTruth and apply to several companies at once for paid CDL training? Seriously! The application only takes one minute. You will speak with recruiters today. There is no obligation whatsoever. Learn more and apply here:

Apply For Paid CDL Training