Turning Down Loads

Topic 23480 | Page 2

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Junkyard Dog's Comment
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I've only been on the road solo a little over two and a half months. The last couple weeks I almost wondered what was going on I got a couple pretty crappy loads short mileage and I had to set a day on each waiting to get unloaded. Also had some truck trouble during that time and was sure I was going to have a sweet load taken away from me while waiting to get the truck fixed. Kept in contact with my dispatcher and he did initially take the load away from me. When the truck was done called him and told him I was ready and he sent me right back on that run I said it's going to be almost impossible to make it on time. Every time I call him I tell him my name and truck number, this time he laughed and said I know who you are Rainman... he said do your best like you always do and call me if there's a problem I'll take care of it. Since then I've been on back-to-back 1200 plus Mile loads. I told my trainer how he's always sending me notes on Qualcomm like excellent job, way to Rock It and thanks for your hard work. It does kind of drive me crazy because I stop to see in case the message is important. And it's a compliment. My trainer told me he wished he had a dispatcher that did that.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Susan D. 's Comment
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A simple "thank you, you did awesome" sure goes a long way when it comes from the people who matter at your company.

Mr. Curmudgeon's Comment
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I told my trainer how he's always sending me notes on Qualcomm like excellent job, way to Rock It and thanks for your hard work.... My trainer told me he wished he had a dispatcher that did that.

Junkyard, (should I call you Rainman?) - you have developed a rapport with your dispatcher based on a solid work ethic, and in ANY industry that is pure gold. In this industry, the fact that you are willing to work, without whining or complaining, you're establishing yourself as an example of how it should be done. And, if you can show your trainer that you're making it, it makes them know that their efforts are not in vain. Well Done!!

A simple "thank you, you did awesome" sure goes a long way when it comes from the people who matter at your company.

Amen!

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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