Disa Tustin For Preemployment

Topic 32606 | Page 1

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Travis's Comment
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Anyone ever have to deal with them? I got sent to 3 different places 5 different times to get some tests done 🤣😭

Pacific Pearl's Comment
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I've never dealt with that particular company, but I've noticed that as more large, publicly-traded companies enter the pre-employment drug screening market the process has gone way past ridiculous.

Concentra

Showed up on time for my appointment with my ID and a pre-printed form with all my information on it. The girl at the desk was doing data entry so first I had to get her attention even though I was standing right in front of her. She did a good job of ignoring me for a while but she was close enough that I could put my hand in front of her monitor and wave until she acknowledged me. She handed me five separate forms including one that asked me to describe the the place and time where/when my injury occurred. I filled out the forms in only 40 minutes and waited. A mere 3 hours and 40 minutes later I was able to fill a plastic cup and leave.

Labcorp

The recruiter told me I just needed to show up with the form he provided and my ID, an appointment wasn't necessary. I went in on a Monday afternoon. The office was a locked door in a Walgreens pharmacy with a tablet bolted to the wall next to the door. I tried checking in at the tablet, but it wouldn't let me in. I had to wait patiently for someone to leave and put my foot down to keep the door from closing to talk to the employee inside. She explained that I would need an appointment for the drug screen and no, I couldn't make one there I would have to make it online.

I went home to make an appointment. Unfortunately, the next available appointment was on Thursday afternoon. The document the recruiter gave me said that it expired in 72 hours - before my Thursday appointment. I called the recruiter and explained the situation. He said he'd check on it and get back to me. After a while he called back and explained that I would need to get an extension so he gave me an 800 number to call. After waiting on hold for 20 minutes listening to pre-recorded messages about Covid testing I finally got to speak to a person. She was apparently paid by the minute because she had to ask me for all my information and then slowly repeat every answer I gave back to me. An hour later and I had my extension reference number.

On Thursday I was able to get past the locked the door. When the tech scanned my form she told me I wouldn't be able to test. Why? Because when she scanned my form my appointment number came up in red letters on her system. What about my extension? Didn't matter, she couldn't proceed because my appointment number was bad. She gave me LabCorp's corporate number to call. After waiting on hold for a while I got to speak to a rep who told me there was nothing wrong with my appointment number, I should just go to my appointment. But I'm here NOW and they're telling me the number is no good. Nah, it's fine. Could you talk to the LabCorp employee here and sort it out? No, we don't do that. I called the recruiter and explained the situation. He said he'd have to make some calls and get back to me. I did some grocery shopping and ran some other errands near the Walgreens. A little over 2 hours later I got a call from the recruiter - everything was straightened out I just needed to go back to the LabCorp office and test. On my third attempt I was allowed to take a drug screen.

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