I Feel I'm Being Bullied By My Dispatcher

Topic 19950 | Page 1

Page 1 of 1
MissK's Comment
member avatar

I arrived to the customer and was informed that I would have to break down the pallets and manually bring product to the doors of a 53"foot trailer. The customer didn't have a hand truck, a dolly or any equipment for unloading. I politely dismiss myself from the customer and made contact via Qualcomm that I refuse to unload the trailer. I was rudely contacted via phone by my dispatcher stated to me ( If I Did Not Unload, he would be sending another driver to pick me up and take me back to the terminal) this statement made me feel that I was fired. I was at a unpleasant location (A Prison). I was nervous and confused. I left the customer because of my dispatcher statement. I droved the truck and trailer to the nearest terminal and made contact with the HR Department. I felt bullied. I'm a female driver that's been driving for 2 years. I never have had to unload a trailer before with this company. I have no experience using any unloading equipment. Could anyone tell me, do you feel that I was wrong?

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Big Scott (CFI Driver/Tra's Comment
member avatar

I just got off my trainers truck and he had told me we are legally responsible for bringing all freight to the tail of the truck. That rarely happens. Many companies will pay you when you have to unload. I hope that helps.

Moziere's Comment
member avatar

I just got off my trainers truck and he had told me we are legally responsible for bringing all freight to the tail of the truck. That rarely happens. Many companies will pay you when you have to unload. I hope that helps.

So, if you are at the end of your hours of service, how does that work? If it takes you several hours of unloading the truck, which you would be paid for because you are in service, BUT you are at the end of your hours, do you take your 10 hours of down time, then go back to unloading??

Rainy D.'s Comment
member avatar

double-quotes-start.png

I just got off my trainers truck and he had told me we are legally responsible for bringing all freight to the tail of the truck. That rarely happens. Many companies will pay you when you have to unload. I hope that helps.

double-quotes-end.png

So, if you are at the end of your hours of service, how does that work? If it takes you several hours of unloading the truck, which you would be paid for because you are in service, BUT you are at the end of your hours, do you take your 10 hours of down time, then go back to unloading??

your 11 of drive time is drive time only. unloading would be on duty not driving. you would take your 10 hours after you finsh.

Page 1 of 1

New Reply:

New! Check out our help videos for a better understanding of our forum features

Bold
Italic
Underline
Quote
Photo
Link
Smiley
Links On TruckingTruth


example: TruckingTruth Homepage



example: https://www.truckingtruth.com
Submit
Cancel
Upload New Photo
Please enter a caption of one sentence or less:

Click on any of the buttons below to insert a link to that section of TruckingTruth:

Getting Started In Trucking High Road Training Program Company-Sponsored Training Programs Apply For Company-Sponsored Training Truck Driver's Career Guide Choosing A School Choosing A Company Truck Driving Schools Truck Driving Jobs Apply For Truck Driving Jobs DOT Physical Drug Testing Items To Pack Pre-Hire Letters CDL Practice Tests Trucking Company Reviews Brett's Book Leasing A Truck Pre-Trip Inspection Learn The Logbook Rules Sleep Apnea
Done
Done

0 characters so far - 5,500 maximum allowed.
Submit Preview

Preview:

Submit
Cancel

Join Us!

We have an awesome set of tools that will help you understand the trucking industry and prepare for a great start to your trucking career. Not only that, but everything we offer here at TruckingTruth is 100% free - no strings attached! Sign up now and get instant access to our member's section:
High Road Training Program Logo
  • The High Road Training Program
  • The High Road Article Series
  • The Friendliest Trucker's Forum Ever!
  • Email Updates When New Articles Are Posted

Apply For Paid CDL Training Through TruckingTruth

Did you know you can fill out one quick form here on TruckingTruth and apply to several companies at once for paid CDL training? Seriously! The application only takes one minute. You will speak with recruiters today. There is no obligation whatsoever. Learn more and apply here:

Apply For Paid CDL Training

About Us

TruckingTruth was founded by Brett Aquila (that's me!), a 15 year truck driving veteran, in January 2007. After 15 years on the road I wanted to help people understand the trucking industry and everything that came with the career and lifestyle of an over the road trucker. We'll help you make the right choices and prepare for a great start to your trucking career.

Read More

Becoming A Truck Driver

Becoming A Truck Driver is a dream we've all pondered at some point in our lives. We've all wondered if the adventure and challenges of life on the open road would suit us better than the ordinary day to day lives we've always known. At TruckingTruth we'll help you decide if trucking is right for you and help you get your career off to a great start.

Learn More