Moe, you've learned the one vital skill that many in our industry just won't. Don't let their bad day give you one, and smile and use palms up gestures when talking to them, and arch your eyebrows when you are meeting someone. It works about 90% of the time , they will smile back as well. Learned those interaction rapport building skills and honed them in 28 years as a cop. Same stuff applies no matter the profession - people (most anyway) want to feel appreciated - you likely made Sam's day, and she'll remember you next time you're in there... it's pure human interactivity majik!!!
Keep us posted! I'm enjoying your thread.
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Thank you sir!