Rookie Truck Drivers, What Would YOU Do? #2

Some information is lacking to make an educated guess.

Will you be using the same reefer trailer for the next load? Is the loads temperature monitored in such a way that someone could tell if it had ever been above temp? Is the load already spoiled so that walmart wont accept it?

I would need a bit more information to even make a guess so I would say given the information thus far I would talk to my DM and see what they advise.

My question is: does Walmart temp the actual load or take the temp from the reefer control? In my grocery experience, I know that the air in the trailer might be at 42, but the actual product might be at 32 or lower.

Since I don't have that answer, I'd call the DM (I'm assuming you need approval for the repair anyway), make the Walmart delivery, making sure they temp the product. Then get the repair. Then get the second load.

yea? nay?

I would call my fleet manager

Some information is lacking to make an educated guess.

Will you be using the same reefer trailer for the next load? Is the loads temperature monitored in such a way that someone could tell if it had ever been above temp? Is the load already spoiled so that walmart wont accept it?

I would need a bit more information to even make a guess so I would say given the information thus far I would talk to my DM and see what they advise.

Walmart is 95% of the time a live unload, and this one will be too. So I'm holding onto this trailer. There's a temp monitor inside the trailer, there's almost always one. We don't know if it's spoiled, we can't break the seal and check.

Some good answers here folks. There's some things that haven't even been covered yet so keep digging. But we're doing much better on this one.

Really wanting to get more responses. Come out of the shadows and let us know what you think!

I'm thinking i dont want to do refers and the sarcastic side of me is thinking if its spoiled or too warm walmart should take it anyway. Cold or hot yogurt tastes like crap. 😝 Im just kidding... but seriously.

Another thing to consider here folks, our refers have remote reading devices on them. Anyone in the company can check the settings from the computer.

Grab cases of plastic spoons and have a fire sale!

Well, I think that folks in my company need to know what's going on. This load may already be undeliverable, depending on Walmart standards. The reefer will definitely need to be fixed if I'm keeping it. So if the load will survive, deliver that sucker. If it's already bad, start getting repairs. Need to know what is good or bad to make a better decision. I'd assume this is why we have a support team (dispatcher, manager, etc.) behind us.

I will say first contact your DM/FM for advice and to advise them of the situation. Then I would say I would go ahead and make the delivery. If the reefer unit isn't working, the sooner the better. Then I would get it fixed and head for that next load. Ideally though I would have checked the temp in the morning when I woke up instead of goofing off all morning. Could have discovered the problem earlier and not been in such a pickle.

...crank the reefer down to say 30 degrees and roll...

-HM

But you can't crank it down, HM. It's broken.

-mountain girl