I'm In The Doghouse

I could of sent a free form message or an ETA/PTA update macro. I was too busy wallowing and trying to figure out how I was gonna pull this off. Unfortunately I didn't plan ahead earlier in the day and sat the extra time at one of my earlier appointments that day. My delivery in the morning I only spent 1 hr and 15 mins. My first shipper I spent 1hr 46 mins. Should of took the extra 14 mins. That way I could of done a 2/8. That would of saved my hide. My second RCVR/shipper was a drop n hook. Even though there was a line, I was still in and out in 30 mins.

Okay...cool. Then I think you have a plan in the future to play this a little differently,...CYA. Even if you think you can make it...let them know you might not, so they can begin to reset customer expectations. The likely issue here...H.O.W. might have a penalty clause in their contract with this customer.

You know I am on Walmart...things happen beyond my control at a store. My personal SOP is to call if I think I am going to be on a delivery for more than an hour. I call and then send a follow-up macro so there is an electronic record of it, no question. I have never had to fall back on it...but at the very least it solidifies the trust bond I have with the DMs and planners.

You'll recover,...no doubt!

I think I am punishing myself far worse than anyone else could.

I think I am punishing myself far worse than anyone else could.

A valid observation...