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Topic 20854 | Page 1

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Jeffrey B.'s Comment
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I started training with Swift on September 18, 2017, in Richmond, VA. As training progressed passed the classroom portion with a 97%

Started out on the range doing straight backing and offset. On Wednesday September 27, 2017 I received a phone call at 1:00am that my Father in law had suffered 3 heart attacks and was in the Cardiac ICU in critical condition. After hanging up the phone I emailed the Training Manager at the Richmond Academy, his Administrative Assistant, and my recruiter to inform them of what happened. I told them that I had to leave on a family emergency and asked for them to call me with information on how I can return to the Academy.

I have not heard anything from Swift at all? I have attempted one more call to my recruiter and she has not responded to my follow up message. I am afraid that they are not going to allow me to return for circumstances beyond my control and that I now owe them approximately $1,500.00 for 2 weeks of training, and I was told at Swift(during the first week of training) that if a trainee leaves and owes a Company money I can not receive training from any other company until that amount is paid off as they all work together.



Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Parrothead66's Comment
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I understand a family emergency but IMO you should’ve called someone that night along with the emails.....Not sure what contacts are available at Swift, night dispatch, safety, anybody....worse case scenario first thing next morning I would’ve been on the phone to someone. Waiting on them to call back or respond to the email could be a big mistake. I would be on the phone ASAP to someone. Best of luck to you and best wishes for your dads health.


Substance Abuse Professional

The Substance Abuse Professional (SAP) is a person who evaluates employees who have violated a DOT drug and alcohol program regulation and makes recommendations concerning education, treatment, follow-up testing, and aftercare.

Errol V.'s Comment
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Call the school, talk with the director. On the road there's "slack" for such emergencies, should be the same for school.

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