Definitely A First Time For Everything

Topic 21963 | Page 1

Page 1 of 1
Fatsquatch 's Comment
member avatar

So a couple days ago I delivered a load to the Sysco in Modesto, CA. Backed into the door, got unloaded, they called me back to the office, had me sign an OS&D form for a few cases of squashed green beans (which they evidently decided to keep, since they didn't put them back in my trailer), handed me my bills, and said "have a nice day."

A couple hours later, as I'm sitting at the terminal in Lathrop having an A service done on my truck, I get a call from Sysco. First they ask me if I received a copy of my bills, and then they asked me if I paid the unloading fee.

Except, as you'll note from the above, they never told me there was a fee.

NEVER, not once, in the 6+ years I've been driving truck, has a receiver ever forgotten to tell me there was a lumper fee. In fact, they're usually pretty daggum insistent about it.

All I could do was shake my head and laugh as I called my fleet manager to ask what we were supposed to do. He thought it was pretty ludicrous himself. Sysco ended up just emailing Heartland, and I haven't heard about it since, but still. Wowsers.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
PJ's Comment
member avatar

Now that is a first. They usually won’t even give a door assignment without getting paid. I’ve always thought it to be a scam on their part anyway.

PackRat's Comment
member avatar

That's usually the first thing they do: "This is how much you owe us. Now!"

Daniel B.'s Comment
member avatar

You were in my neck of the woods and you couldn't stop by????

confused.gifsmile.gif

Fatsquatch 's Comment
member avatar

You were in my neck of the woods and you couldn't stop by????

confused.gifsmile.gif

Lol, sorry man. You know how it goes. Bust your whatsis to sit in a door for 3 hours, then bust your whatsis to get to the shop and sit for another 3 hours, then bust your whatsis to get to the next place to sit for 3 hours, then...

I'll be sure to honk and wave while I'm busting my whatsis through Sacto in the morning though! smile.gif

Susan D. 's Comment
member avatar

Yup, they generally always want their unloading money first. A funny thing that happened recently though.. they quoted and wrote down an incorrect fee.. quoted it waaay to low, but I'd never been there so I didn't know. Anyway got the express code for the Comchek, took it to them, where they quickly realized their mistake. I offered to contact my company for a new code to make the payment right, but they actually said no.. this is what we quoted, so this is what it is.. they lost a couple hundred dollars on that.. I really felt bad for the lumpers.

Page 1 of 1

New Reply:

New! Check out our help videos for a better understanding of our forum features

Bold
Italic
Underline
Quote
Photo
Link
Smiley
Links On TruckingTruth


example: TruckingTruth Homepage



example: https://www.truckingtruth.com
Submit
Cancel
Upload New Photo
Please enter a caption of one sentence or less:

Click on any of the buttons below to insert a link to that section of TruckingTruth:

Getting Started In Trucking High Road Training Program Company-Sponsored Training Programs Apply For Company-Sponsored Training Truck Driver's Career Guide Choosing A School Choosing A Company Truck Driving Schools Truck Driving Jobs Apply For Truck Driving Jobs DOT Physical Drug Testing Items To Pack Pre-Hire Letters CDL Practice Tests Trucking Company Reviews Brett's Book Leasing A Truck Pre-Trip Inspection Learn The Logbook Rules Sleep Apnea
Done
Done

0 characters so far - 5,500 maximum allowed.
Submit Preview

Preview:

Submit
Cancel

Why Join Trucking Truth?

We have an awesome set of tools that will help you understand the trucking industry and prepare for a great start to your trucking career. Not only that, but everything we offer here at TruckingTruth is 100% free - no strings attached! Sign up now and get instant access to our member's section:
High Road Training Program Logo
  • The High Road Training Program
  • The High Road Article Series
  • The Friendliest Trucker's Forum Ever!
  • Email Updates When New Articles Are Posted

Apply For Paid CDL Training Through TruckingTruth

Did you know you can fill out one quick form here on TruckingTruth and apply to several companies at once for paid CDL training? Seriously! The application only takes one minute. You will speak with recruiters today. There is no obligation whatsoever. Learn more and apply here:

Apply For Paid CDL Training