Want To Leave Western Express For Srt

Topic 23910 | Page 5

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G-Town's Comment
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Jamie wrote:

Of course this has nothing to do with Swift, she just so happened to be a swift driver.

No actually it might...like I said there are good trainers and not so good.

One of the primary reasons companies road train is to familiarize entry level drivers with process; QC and otherwise. It does however come back on her to stop and say; “I still need additional instruction in QC logging and sending macros.”

For anyone “new” reading this, taking ownership of what you need before a 1st seat upgrade is vitally important during training. Don’t be passive about asking for more help.

Rainy D.'s Comment
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Silver, and for all future readers.. there is a chain of.command for problem solving. You have dispatch, payroll, and the dispatchers supervisos, operations managers and terminal managers. Perhaps some software glich needed to be fixed or an ill trained payroll person needed correction. Rather than quitting, it is better to go through the channels to work it out. Not only does it help you make connections but it may prevent someone else from going through the same thing.

changing companies every time there is a problem makes rhe driver look bad, indecisive and lacking commitment.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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