Any Western Express Drivers Here?

Topic 27731 | Page 1

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Harvest's Comment
member avatar

How has communication with dispatch been for you since the tornado? Right now I cannot reach anyone to get a fuel plan to fill my truck up. I have a load due tomorrow night but cannot make it on my current fuel level. I understand completely that this disaster has set everything behind. Just wanted to know what other Western drivers are dealing with at the moment.

Turtle's Comment
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What have they told you? Are you in contact with anyone?

Rob T.'s Comment
member avatar

Is it possible to call another terminal and get guidance or do they only have 1 terminal? You may have more luck seeing if there is a facebook group of western express drivers. I believe Victor is the only current western express driver here.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Turtle's Comment
member avatar

You should do like I told you yesterday. Be proactive and find someone with the answers. Call the other terminals. Call the fuel desk. Call the main switchboard. Call the tire shop. Call the Safety desk. Call someone who can point you in the right direction.

Opening up a card for a fuel stop is only a couple of mouse clicks. There has to be someone who can do that for you.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Harvest's Comment
member avatar

Was able to join a western express Facebook group and was told that fuel cards are open temporarily. Phones are not working at all. Should be good to head out in the morning and make this load on time.

Rob T.'s Comment
member avatar
Phones are not working at all.

even for other terminals? Glad you got it figured out. What's the plan after you get unloaded?

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Robert D. (Raptor)'s Comment
member avatar

Harvest which terminal were assigned? I'm out of Bloomington. Go to a flying j or pilot, and use your active load number. It should be open for fuel. If not call your DM and tell him you don't have enough fuel make it and he should direct you from there. If still having trouble get back to me and I'll see if you give your truck number and load number, I'll call my DM for you.good luck

Raptor

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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