Dealing With Damaged Goods
Topic 16838 | Page 1
You mean you have to WAIT??? Welcome to the lifestyle bro hahaha
I had a heartbreaking osd the other day. Was hauling a load of chuckeye beef roasts. There was 1 case that was damaged..Nothing wrong with the inner packaging, just the boxes were torn.
Osd told me to toss it. In the box were 3 roasts, each had to be like 20lb of meat...I have no fridge or freezer and no way to cook a roast, so I gave them away......😐
I would lose my mind as a reefer driver. I can't imagine the headaches of nearly every load being live load and unload. Not to mention how easily food can get rejected. I enjoy majority being drop N hook.
If they say trash it I guess I have a whole lot of napkins and paper towels for my drop. Maybe I can mount one of those nifty bathroom paper towel dispensers in my truck, lol
Reefer:
A refrigerated trailer.
DAC:
Drive-A-Check Report
A truck drivers DAC report will contain detailed information about their job history of the last 10 years as a CDL driver (as required by the DOT).
It may also contain your criminal history, drug test results, DOT infractions and accident history. The program is strictly voluntary from a company standpoint, but most of the medium-to-large carriers will participate.
Most trucking companies use DAC reports as part of their hiring and background check process. It is extremely important that drivers verify that the information contained in it is correct, and have it fixed if it's not.
HOS:
Hours Of Service
HOS refers to the logbook hours of service regulations.
I would lose my mind as a reefer driver. I can't imagine the headaches of nearly every load being live load and unload. Not to mention how easily food can get rejected. I enjoy majority being drop N hook.
If they say trash it I guess I have a whole lot of napkins and paper towels for my drop. Maybe I can mount one of those nifty bathroom paper towel dispensers in my truck, lol
P A T I E N C E Patrick. I recall you writing that patience is not one of your virtues.
Matters not, waiting is going to occur regardless of the freight, equipment type or shipper/receiver. Dry freight can be rejected as "easily" as perishables. Live load/unload although inherently more prevalent with reefer, also occurs frequently with dry loads. Even on loads (dry or reefer) that I backhaul, predominantly specified as pre-loaded, many times will require a live-load because the shipper for a variety of possible reasons, is running behind.
Don't absorb the punches, roll with them.
Shipper:
The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.
Reefer:
A refrigerated trailer.
DAC:
Drive-A-Check Report
A truck drivers DAC report will contain detailed information about their job history of the last 10 years as a CDL driver (as required by the DOT).
It may also contain your criminal history, drug test results, DOT infractions and accident history. The program is strictly voluntary from a company standpoint, but most of the medium-to-large carriers will participate.
Most trucking companies use DAC reports as part of their hiring and background check process. It is extremely important that drivers verify that the information contained in it is correct, and have it fixed if it's not.
HOS:
Hours Of Service
HOS refers to the logbook hours of service regulations.
I would lose my mind as a reefer driver. I can't imagine the headaches of nearly every load being live load and unload. Not to mention how easily food can get rejected. I enjoy majority being drop N hook.
If they say trash it I guess I have a whole lot of napkins and paper towels for my drop. Maybe I can mount one of those nifty bathroom paper towel dispensers in my truck, lol
It works out for us because, while the dry side, at least at knight, has more drop and hook , the runs are generally shorter, averaging about 500 to 600 miles a run, whereas the reefer side usually has runs about 700 miles +. On average, my runs have been upwards of 900 miles, with quite a few being 1500, even seen a couple 2000+.
So, on average, both sides get about the same mileage, reefer possibly being just a little more. But, it's all relative, of course, just depends on where you are and what loads are available there.
Reefer:
A refrigerated trailer.
Drop And Hook:
Drop and hook means the driver will drop one trailer and hook to another one.
In order to speed up the pickup and delivery process a driver may be instructed to drop their empty trailer and hook to one that is already loaded, or drop their loaded trailer and hook to one that is already empty. That way the driver will not have to wait for a trailer to be loaded or unloaded.
DAC:
Drive-A-Check Report
A truck drivers DAC report will contain detailed information about their job history of the last 10 years as a CDL driver (as required by the DOT).
It may also contain your criminal history, drug test results, DOT infractions and accident history. The program is strictly voluntary from a company standpoint, but most of the medium-to-large carriers will participate.
Most trucking companies use DAC reports as part of their hiring and background check process. It is extremely important that drivers verify that the information contained in it is correct, and have it fixed if it's not.
HOS:
Hours Of Service
HOS refers to the logbook hours of service regulations.
We had a pallet of gatorade rejected once, even though there was no product damage. The pallet was broken on one corner.. The receiver (a grocery dc) does that because of risk of injury to a warehouse associate. It is against our company policy to restack or rework a pallet of product for safety reasons, we are not to do that either.
It was no big deal since we were headed to our terminal in CR anyway and they offloaded it there until Quaker/Pepsi/Gatorade in CR decided what they wanted done with the 800+ small bottles of Gatorade lol.
So yeah, you can get perfectly undamaged product rejected too.
Terminal:
A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.
A little update, they said trash it. So I decided it was going to be a nice little gift for the dock workers at the next stop.
When I got to my location and went thru the pretense of where a large dumpster was at. Of course, I explained I needed to throw some stuff away. The worker asked if I could leave it for them to dig thru. I was happy to oblige. Saves me the trouble of hauling boxes to the dumpster. Who knows maybe some young entrepreneurial type will figure out what to do with 6 paper towel dispensers. There is even a case of paper towels to load them with.
I just found the silver lining to the rejected freight. Since it was determined the likely cause was damage from improper loading, I get detention pay. That goes a long way to help my patience. LoL. It will definitely make up for the miles I will miss out on. Not feeling so much like the ball now. A little more like the bat.
Patrick concluded:
Not feeling so much like the ball now. A little more like the bat.
Where have I heard this before...?
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Here I sit at GFS waiting for the word. 8 pieces were rejected. Kinda sux since it is fairly obvious the holes in the sides of boxes were caused by a forklift. Now I get to waste my time while it gets figured out. Oh well, I guess it is nap time.