Burning Bridges

Topic 22457 | Page 1

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KevinK's Comment
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I just went through the hiring process at two well-known LTL companies, all the way through to the start date. I made my decision as to which one I wanted to work for and I am starting Monday. I sent a professionally-worded email to the terminal manager of the company that I turned down. I didn't receive an email or phone call back.

Did I handle this the right way? Should I call the terminal manager to make sure he received the email? I don't want to burn any bridges with this company. They would be at the top of my list if things don't work out at my new job.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

LTL:

Less Than Truckload

Refers to carriers that make a lot of smaller pickups and deliveries for multiple customers as opposed to hauling one big load of freight for one customer. This type of hauling is normally done by companies with terminals scattered throughout the country where freight is sorted before being moved on to its destination.

LTL carriers include:

  • FedEx Freight
  • Con-way
  • YRC Freight
  • UPS
  • Old Dominion
  • Estes
  • Yellow-Roadway
  • ABF Freight
  • R+L Carrier
Susan D. 's Comment
member avatar

Surely you didn't attend orientation and training at both.. of all you had was a prehire then you're fine. You aren't hired until after orientation/onboarding.

Prehire:

What Exactly Is A Pre-Hire Letter?

Pre-hire letters are acceptance letters from trucking companies to students, or even potential students, to verify placement. The trucking companies are saying in writing that the student, or potential student, appears to meet the company's minimum hiring requirements and is welcome to attend their orientation at the company’s expense once he or she graduates from truck driving school and has their CDL in hand.

We have an excellent article that will help you Understand The Pre-Hire Process.

A Pre-Hire Letter Is Not A Guarantee Of Employment

The people that receive a pre-hire letter are people who meet the company's minimum hiring requirements, but it is not an employment contract. It is an invitation to orientation, and the orientation itself is a prerequisite to employment.

During the orientation you will get a physical, drug screen, and background check done. These and other qualifications must be met before someone in orientation is officially hired.

KevinK's Comment
member avatar

Surely you didn't attend orientation and training at both...

I attended a three day orientation for the company at which I will be working. The company I turned down interviewed me, checked my background, and gave me a road test. They then asked me to give them a start date.

Both companies were aware that I had other offers on the table.

PJ's Comment
member avatar

You should be fine, however I would follow up with a phone call. I went through something similiar recently. I was going to change jobs. I applied, they did my background and drug test and we had a start date. My current employee enticed me to stay. I called the other company and broke the bad news. I had a great conversation with the manager and at the end he asked if I could do him a favor. I said sure if I can. He requested if I change my mind at a later time to make him my first call, and give him first shot at hiring me. He wished me luck. I was shocked he would be that understanding. I wish you the best as well

Retired Army (soon)'s Comment
member avatar

Good Afternoon

If I can add my own thoughts. I think a follow up phone call is the best option, and I think it is what you should have done in the first place. If your willing to "man up" so to speak, and call, then at least they know you are a stand up person (email is like breakups via text lol). If they blow your phone call off or you get a voicemail, with no reply, then they probably wont reply to a e-mail. At the end of the day, I am sure they talk to people that don't end up working for them on a daily basis. But I agree its best to not burn a bridge you may want to cross down the road.

Chris

G-Town's Comment
member avatar

I agree with PJ and Retired Army. Be memorable for something positive...calling them back to inform them of your decision is not only appropriate but a very easy step to take.

KevinK's Comment
member avatar

Calling them back to inform them of your decision is not only appropriate but a very easy step to take.

I thought a phone call would seem like taking the easy way out and an email would be more formal. I prefer email because it allows me make several points and say exactly what I want to say in the way I want to say it.

I just tried calling the TM but he was out of the office...

G-Town's Comment
member avatar

Email is also good, however keep it short and to the point. Trust me Kevko, they are used to this.

Good luck!

KevinK's Comment
member avatar

Email is also good, however keep it short and to the point. Trust me Kevko, they are used to this.

Good luck!

Well that phone call I just had with him was certainly short and to the point lol. He didn't seem too happy. I can't blame him. I just wasted four weeks of the company's time.

Jeremy C.'s Comment
member avatar

Well that phone call I just had with him was certainly short and to the point lol. He didn't seem too happy. I can't blame him. I just wasted four weeks of the company's time.

No longer your issue, brother! You acted like a stand-up guy (very telling for your character that you were concerned about this) and you took appropriate action. However he took it, you did what you were supposed to do. And if it didn't go over well, that's just more proof that you made the correct decision with the company you chose. You deserve a kick-ass weekend, hope you have it!

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
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