Quite possibly happened in the loading/unloading process. When loading these carriers you usually drive the vehicle up the ramps (sometimes they are loaded by forklifts) if a wheel falls off or misses the ramp it can fall to the side and cause angled scrapes like that.
I have also seen low ground clearance vehicles scrape their lower body parts due to the high angle the front end gets up to when loading. This will cause scrapes that are not angled.
I'm sorry but it is difficult to describe clearly. But, yes, that damage could be caused by improper loading/unloading or in transit.
It's possibly shipping damage,but,could also be from parking into a concrete or granite curb,or the previous owner took it "off-road" intentionally or unintentionally
Was this a new or used vehicle, and how long have you had it?
Unless it was new, and you just took it home, You are likely out of luck. And that doesn't seem likely since some of it is rusted.
On new vehicles, the dealer inspects them, and if there is damage, they note it and the hauler has to pay. If they miss it, the dealer is on the hook for repairs. If you don't notice it right away, the dealer will likely say you did it. If it was a used vehicle, you are most likely out of luck, as cosmetic damage is not covered by any warranty, unless you had an agreement to fix something when you bought it.
To answer your question, though, I have seen the shipper leave the various truck tracks/ramps at too steep an angle and the car hit bottom, but your damage seems excessive for that.
The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.
Looks like more than a thin coat of rust on the damaged part, seems like that would have had to happen some time ago.
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Hi all, I recently received a car that was transported from Pennsylvania to Colorado and it had significant damage to the underside of it. The damage was not reported on the original inspections form. My question is can this damage that is shown in the pics happen to a Rav4 if it was improperly loaded or unsecured via transit? Any help is appriciated, thank you!