Interesting Day With Coils
Topic 25867 | Page 1
Don't worry about that. In the future make notes on the BOL that they signed. I also would make notes on your company system that you make your empty call with.
I've been through that same scenario several times. I've never heard anything back about any of those times.
HOS:
Hours Of Service
HOS refers to the logbook hours of service regulations.
Don't worry about that. In the future make notes on the BOL that they signed. I also would make notes on your company system that you make your empty call with.
I've been through that same scenario several times. I've never heard anything back about any of those times.
I had to focus on keeping my composure with this one, the way he went about it was like he was surprised I untarped outside. 🤔
HOS:
Hours Of Service
HOS refers to the logbook hours of service regulations.
Anytime I had this happen I called dispatch immediately to let them know. That way I'm covered from any bs from the customer. They'd make a note of it and that was it. Always stay in contact with dispatch anytime something like that happens to stay out of trouble.
Anytime I had this happen I called dispatch immediately to let them know. That way I'm covered from any bs from the customer. They'd make a note of it and that was it. Always stay in contact with dispatch anytime something like that happens to stay out of trouble.
Best practice - follow up with a QC message too. That way it's a matter of record, in case the consignee tries to come back later with some sort of "service failure".
ALWAYS BEST to have it in a form that can be logged and looked at later on.
Rick
Consignee:
The customer the freight is being delivered to. Also referred to as "the receiver". The shipper is the customer that is shipping the goods, the consignee is the customer receiving the goods.
Will do everyone, will do.
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Ok....first time hauling steel coils. Eye to the sky. 2 of them at approximately 20k each. Got them secured and tarped just fine using chain/strap combo. Ran into an interesting situation at the receiver. I pull up in front of the warehouse and the loader tells me to pull around the side and un strap/chain/tarp everything. Ok so I did that. Right before I back in the warehouse, it's starts to drizzle a little. The coils are shrink wrapped and have cardboard on top. This guy makes me sign the bills saying that they got rained on and might be rusted. After he told me to untarp outside....really???
Dispatch was cool because the plastic was wet but the cardboard underneath wasn't to I think the coils made it dry.