Loaner Truck And DM Issues

Topic 26875 | Page 4

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G-Town's Comment
member avatar

Bumping this reply to Drew from Brett...

Drew, you might only be a rookie, but you're perfect in one regard; you've never come across another human being who isn't doing their job poorly and failing you, including us.

Are you capable of putting two sentences together without criticizing anyone? Do you realize how arrogant you sound, how incessantly negative you are, and how much that's hurting you? I don't think you do.

Personally, I don't even want to get involved in helping you because you'll tell me I'm underestimating you, ignore my recommendations, and criticize me for doing my job poorly. There's no winning with you.

I would bet any amount of money that your dispatcher is sick to death of you and your constant complaining, blaming, and criticizing. Oh, don't worry. I already know you think I'm wrong about that. Of course you do. The problem can't be you, right? Well I've watched this situation play out a thousand times with both new and experienced drivers. It's a negative downward spiral which always ends badly.

You're not very good at what you do because you're new to the game. But because of your limited understanding, you believe you're doing everything well. When things don't go smoothly you're convinced it's not you that's the problem, so you must be surrounded by idiots who are causing these problems. You continue to underperform or handle things poorly, your results continue to decline, and so does your patience. You increasingly complain, blame, and criticize the people you're working with and wind up in the doghouse at the bottom of their list of their concerns. You're the last person they feel like taking good care of. Why should they bother? They'll just get kicked in the teeth for it anyhow. Before long you're convinced that you're surrounded by idiots who do nothing right, not realizing everyone around you feels the same about you. You either quit or get fired, then move on to another company where they cycle starts over again.

I know, you think I'm wrong. You always think everyone is wrong.

You came here under the guise of asking for help so you can get better as a driver, but the only thing you'll accept from us is our criticism of the people you work with. What you really want to know is what you should do about the idiots in the office, not the rookie behind the wheel.

Drew...you are reading to “reply and rebut”, not to understand. If you come across to your DM the way you do to us...it’s no wonder you are having issues. “Not coachable”.

And chill on the BS about the incorrect assumptions and none of us knowing how Swift operates; I’ve been with Swift well over 6 years...besides if you look at the fundamental issue here? It’s not Swift...

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

OWI:

Operating While Intoxicated

Drew Oswalt's Comment
member avatar

Drew, you might only be a rookie, but you're perfect in one regard; you've never come across another human being who isn't doing their job poorly and failing you, including us.

Are you capable of putting two sentences together without criticizing anyone? Do you realize how arrogant you sound, how incessantly negative you are, and how much that's hurting you? I don't think you do.

Personally, I don't even want to get involved in helping you because you'll tell me I'm underestimating you, ignore my recommendations, and criticize me for doing my job poorly. There's no winning with you.

I would bet any amount of money that your dispatcher is sick to death of you and your constant complaining, blaming, and criticizing. Oh, don't worry. I already know you think I'm wrong about that. Of course you do. The problem can't be you, right? Well I've watched this situation play out a thousand times with both new and experienced drivers. It's a negative downward spiral which always ends badly.

You're not very good at what you do because you're new to the game. But because of your limited understanding, you believe you're doing everything well. When things don't go smoothly you're convinced it's not you that's the problem, so you must be surrounded by idiots who are causing these problems. You continue to underperform or handle things poorly, your results continue to decline, and so does your patience. You increasingly complain, blame, and criticize the people you're working with and wind up in the doghouse at the bottom of their list of their concerns. You're the last person they feel like taking good care of. Why should they bother? They'll just get kicked in the teeth for it anyhow. Before long you're convinced that you're surrounded by idiots who do nothing right, not realizing everyone around you feels the same about you. You either quit or get fired, then move on to another company where they cycle starts over again.

I know, you think I'm wrong. You always think everyone is wrong.

You came here under the guise of asking for help so you can get better as a driver, but the only thing you'll accept from us is our criticism of the people you work with. What you really want to know is what you should do about the idiots in the office, not the rookie behind the wheel.

I appreciate all the comments. But when I said they messed up. They did. My DM even admitted it. Some of the comments/suggestions cannot be done. I, personally cannot schedule a "B" service. A DM or someone in the office has to email it in to get me scheduled for that service. That's just how it is. So yes. This problem is not me.

And no. I am not constantly complaining to my DM. I've only brought up a couple times about the lack of loads in the area I was at. And that's because he mentioned my weekly averages are low. And how I got screwed on my drive time because a couple empty trailer solutions I was dispatched to didn't have an empty available. But that's not an issue he created. I get that. And I'm not even thinking about leaving Swift. I'm just doing my best to finish my load and move onto the next one and keep learning and earning. If I'm not happy with the company after a year, then I'll move on. I honestly don't have issues with the company. I never made a complaint about them. It's more about a few individuals that didn't handle something they should have.

@G-town: yes I misread what you wrote. I now know about that sticker. And the dispatcher on duty explained some things to me. Including that sticker. There are plenty of helpful people here. There's just a lack of proper training for the drivers. When asked by someone in Phoenix, my trainer told them the academy and otr training need to be longer, the way it used to be. And I see it in the way that I know so little compared to new drivers at other companies.

I love driving my truck. I love the challenges that many backings give me. I love driving into areas I've never been to, even though it all passes by me. I enjoy this lifestyle. I miss my wife and friends. But also know I'll see them every 6-10 weeks. There have been some missteps. But hey. Crap happens. I have made many mistakes and I accept them and learn. Many mistakes. I don't post them here. But I will and have posted other things here to find out if certain things are normal. But not everyone knows Swift policies and procedures. But I still thank everyone for the help.

OTR:

Over The Road

OTR driving normally means you'll be hauling freight to various customers throughout your company's hauling region. It often entails being gone from home for two to three weeks at a time.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
G-Town's Comment
member avatar

Drew...please elaborate on exactly how an additional 40 hours can “fix” the issues you are having?

Take ownership Drew!!!

G-Town's Comment
member avatar

Correction- “40 additional hours with a trainer?”

Drew...please elaborate on exactly how an additional 40 hours can “fix” the issues you are having?

Take ownership Drew!!!

Drew Oswalt's Comment
member avatar

Drew...please elaborate on exactly how an additional 40 hours can “fix” the issues you are having?

Take ownership Drew!!!

This is the problem I'm having with you guys right now. How can I do something about my DM forgetting to schedule me for my service when he had to do it and I told him and others several times. I did my due diligence. That is what I'm mainly frustrated with.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
G-Town's Comment
member avatar

I already answered that. Are you really reading any of these replies Drew?

And honestly it’s not your place to hold him accountable...placing blame. Get over it and work with him to proactively prevent it from happening again.

Again, take ownership of the problem. And stop focusing on blame...

Drew Oswalt's Comment
member avatar

I already answered that. Are you really reading any of these replies Drew?

And honestly it’s not your place to hold him accountable...placing blame. Get over it and work with him to proactively prevent it from happening again.

Again, take ownership of the problem. And stop focusing on blame...

I don't get it. I worked with him. I told him my A,B and Cal-Bit are coming up and he didn't make the schedule. What is there for me to take ownership of? Seriously. I don't get what I did wrong. Why should I not be frustrated. Would all of you just be say "it's ok I lost money because my DM didn't do his job? I'll just brush it off. It was my fault." I doubt it.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
G-Town's Comment
member avatar

I give up...look forward, get over it!

Proactively work with him to prevent a repeat in the future.

I’m done debating with you.

Drew Oswalt's Comment
member avatar

I give up...look forward, get over it!

Proactively work with him to prevent a repeat in the future.

I’m done debating with you.

I get it. I am moving on. Trying to prepare for tomorrow. Maybe try and and a deep dish pizza since I'm near Chi-town. But the comments saying I am to blame for the situation are what's bothering me. But I guess whatever. Just keep trucking.

Rob T.'s Comment
member avatar

We get it, he dropped the ball and in your eyes cost you money. I'm sure he could say the same about some mistakes you've made......

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