Loaner Truck And DM Issues

Topic 26875 | Page 5

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Drew Oswalt's Comment
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We get it, he dropped the ball and in your eyes cost you money. I'm sure he could say the same about some mistakes you've made......

No. None of my mistakes have caused me to be down and cost him money.

Rob T.'s Comment
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We get it, he dropped the ball and in your eyes cost you money. I'm sure he could say the same about some mistakes you've made......

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No. None of my mistakes have caused me to be down and cost him money.

Has your time management been perfect? Zero wasted hours of your own doing due to trip planning? Making every appt time? Hopefully you're right but it's quite rare rookies are able to hit the ground running that well. We are NOT being placing the blame on you, but as Brett pointed out the road you're headed down WILL NOT end well. You appear to have already developed the us vs them mentality in regards to dispatch. If you're not making money either is your dispatcher. If you truly feel you've been wronged then you need to contact your DM's boss.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Brett Aquila's Comment
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No. None of my mistakes have caused me to be down and cost him money.

More arrogance. Unbelievable. Only a few months behind the wheel and you're perfect, everyone else is a screw-up. That's why I won't bother helping you with any specifics. You won't learn anything. You don't think you need to.

You won't get anywhere with your dispatcher , either. If we're this sick of you after one conversation, imagine how he must feel at this point. You must be dead last on the list of people he'll make any effort to help.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Drew Oswalt's Comment
member avatar

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We get it, he dropped the ball and in your eyes cost you money. I'm sure he could say the same about some mistakes you've made......

double-quotes-end.png

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No. None of my mistakes have caused me to be down and cost him money.

double-quotes-end.png

Has your time management been perfect? Zero wasted hours of your own doing due to trip planning? Making every appt time? Hopefully you're right but it's quite rare rookies are able to hit the ground running that well. We are NOT being placing the blame on you, but as Brett pointed out the road you're headed down WILL NOT end well. You appear to have already developed the us vs them mentality in regards to dispatch. If you're not making money either is your dispatcher. If you truly feel you've been wronged then you need to contact your DM's boss.

Yes. I am 100% on time. No service failures. I've delivered a day early when I was able and allowed to. My trainer did a great job getting me ready for that aspect of driving. He's awesome.

As I said before, dispatch has sent me to pick up empties a couple times, to not have any there. That wasted 1-2 hours of my time. But whatever. I get the system isn't perfect. I've had to sit due to lack to loads. I send my macros and try to get loads. But if there's nothing, there's nothing.

We have DMs/DLs, planners, ECTs (dunno what that stands for) and dispatchers. I don't have issues with them all. No me vs them mentality. We all have to work together to make money. And I get the system breaks down. But it's frustrating when I am told my weekly mile average is low and I do my best to keep them up. I'm not late, no time management issues, take the trips I'm sent, do my pre-trips to make sure I have to breakdowns, send in my macros, etc. But crap happens and I guess I really needed to vent.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Brett Aquila's Comment
member avatar
But it's frustrating when I am told my weekly mile average is low and I do my best to keep them up

So your company is telling you this? What did they suggest you need to do to improve it?

Drew Oswalt's Comment
member avatar

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No. None of my mistakes have caused me to be down and cost him money.

double-quotes-end.png

More arrogance. Unbelievable. Only a few months behind the wheel and you're perfect, everyone else is a screw-up. That's why I won't bother helping you with any specifics. You won't learn anything. You don't think you need to.

You won't get anywhere with your dispatcher , either. If we're this sick of you after one conversation, imagine how he must feel at this point. You must be dead last on the list of people he'll make any effort to help.

How is that arrogance? It's a fact. You are entitled to your opinion and feelings as I am. I have never been shut down and couldn't run because of a mistake I made.

Am I supposed to bend over and say "yeah, everything I do is wrong because I'm new. I can't say I'm on time and haven't had a major incident? Since I'm new, I am the one making the mistake, even though it's someone else?" You are being arrogant by being stuck with your opinion and saying only I am wrong and no one else can do anything wrong. I said I've made mistakes. And I will continue to do so. As long as I don't keep making the same mistakes it's ok. it's life. It's not like I'm sitting here saying I haven't learned anything or am perfect. Never gave any indication of that. I'm finding out I followed procedures, and the other people did mess up. That's not being arrogant. I'm trying to make sure this situation does not happen again. I don't know how you are reading that I have a problem with everyone at the company and I can do no wrong. This is the problem with the internet. People like to misinterpret what's written. I am guilty of that too.

And I get along with all the dispatchers and the other DMs in the office. When I'm at my home terminal they recognize me and are very helpful when my DM isn't there. Never complained to them. I'm polite and say please and thank you. Didn't even complain to them that they didn't get me scheduled for a PM, or for a lack of loads or anything. So you can think that I whine and complain constantly, but I know my behavior.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Drew Oswalt's Comment
member avatar

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But it's frustrating when I am told my weekly mile average is low and I do my best to keep them up

double-quotes-end.png

So your company is telling you this? What did they suggest you need to do to improve it?

They said they will get me loads when they can. Only thing I had to do was keep sending in macros saying I'm available for a load. Which I do.

G-Town's Comment
member avatar

Drew you are not successful at this...everyone who replied to you is.

We are collectively trying to help you focus on what matters. Reread everything in this thread and you will have all the answers necessary to get through this...

Drew Oswalt's Comment
member avatar

Drew you are not successful at this...everyone who replied to you is.

We are collectively trying to help you focus on what matters. Reread everything in this thread and you will have all the answers necessary to get through this...

Dude. Seriously? I never said I'm successful. I pretty much wrote that I have a 100% on time rate and never cost my DM any money, because of a comment someone made. What is wrong with you. This is what I mean when I said people are misreading or misinterpreting what people write on the internet. I keep writing I'm still learning and will make mistakes.

And you all assumed I complain and whine to all the DMs, planners and dispatchers. I don't do that. I only made 2-3 complaints to my DM. They were about lack of loads and him not making the appointment for my truck's maintenance.

So get off your high horse.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Errol V.'s Comment
member avatar

G-Town points out:

We are collectively trying to help you focus on what matters

I have been following this conversation since there beginning. Drew, I'm not sure if you haven't cleared your mind enough to do what G-Twin suggests.

All through this tread you have been explaining things. I believe this is the wrong tack. I started with Swift about a year less than my "Joined Us" date. As a rookie, I felt I wasn't getting the miles I was entitled to. I even ended up with one or two involuntary 34 hour breaks sitting at truck stops. Once I complained in a Trucking Truth forum post. But you know, I just kept driving. If I was late, I let my DM know, and it was never because I overslept or such. If I didn't have a preplan, a message went out with my ETA and a short "What's next?"

It did take a while, but eventually I enjoyed "go-to" driver status. I got all the miles that would fit. What matters in your career, Drew? Yes, try to figure out the "what happened" part, but only to understand what you can do better next time.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

OWI:

Operating While Intoxicated

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