This Shipper Is Something Else

Topic 27525 | Page 1

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Jamie's Comment
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I'm doing a early morning drop and hook at this place in Richmond, IN and no one is here over night but you have access to preloaded trailers or empties if you're dropping a load. In my case, I am dropping a loaded and picking up another loaded trailer. So I sign the form for the load I am bringing in and sign it again for the load I am taking out, grab my bills from the box and go drop my current trailer and hook up to my next trailer. Upon checking the seal, I noticed it wasn't there. It has been cut and thown in the back(Steel Seal), so I called the number provided for over night support for the company, and I thought I heard something like someone said hello, so I said Hello, and all that followed was "****ing idiot" *click* rofl-1.gif

So I tried calling back, no answer. One more try, but again no answer. So sent a message to Crete followed by a phone call to Risk Management, and waiting to see what they want me to do, they're looking into it now. Just a prime example that not all drop and hooks go as planned, especially when no one is here over night.

Drop And Hook:

Drop and hook means the driver will drop one trailer and hook to another one.

In order to speed up the pickup and delivery process a driver may be instructed to drop their empty trailer and hook to one that is already loaded, or drop their loaded trailer and hook to one that is already empty. That way the driver will not have to wait for a trailer to be loaded or unloaded.

Jamie's Comment
member avatar

Update, They told me not to take the load until the shipper has verified it and resealed it. Problem is, they aren't open on Sundays until 6pm tonight and its only 3:50am now. Told dispatch, so they'll either make me wait for it or void the load from me. It's one of the 3 loads taking me back home.

Load #1: Only 55 loaded miles Load #2: 103 deadhead miles, 94 loaded miles Load #3: 65 deadhead miles, 534 loaded miles(getting me within 20 miles of my house)

Deadhead:

To drive with an empty trailer. After delivering your load you will deadhead to a shipper to pick up your next load.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Jamie's Comment
member avatar

Time for a nap. I was instructed to wait for an update in Cretes end on what I should do, and was told to start my detention, so sent that macro in. First time, I'll ever get detention on a drop and hook.

Drop And Hook:

Drop and hook means the driver will drop one trailer and hook to another one.

In order to speed up the pickup and delivery process a driver may be instructed to drop their empty trailer and hook to one that is already loaded, or drop their loaded trailer and hook to one that is already empty. That way the driver will not have to wait for a trailer to be loaded or unloaded.

Turtle Protege (formerly 's Comment
member avatar

Jamie,

Sounds very frustrating.

How are things going overall? Are you getting good miles with Crete?

Pete E Pothole's Comment
member avatar

You at a place with the initials CB? Had some BS with them myself, did everything asked of me with a smile on my face but wasn't happy about it.

Jamie's Comment
member avatar

Jamie,

Sounds very frustrating.

How are things going overall? Are you getting good miles with Crete?

Going great, staying busy as ever with some waiting around here or there for appointment times that cant be changed. But always preplanned, etc.

You at a place with the initials CB? Had some BS with them myself, did everything asked of me with a smile on my face but wasn't happy about it.

I was actually at Hills Pet Nutrition, the shipper itself is fine but the person that was supposed to be handling overnight/sunday support phone line wasn't doing there job. Oh well, ended up wasting nearly 6 hours at a loves one mile away before dispatch decided to void the dispatch and I moved onto my next preplan. Sucks to waste so much time honestly but part of the job when things dont go as planned!

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Rob T.'s Comment
member avatar

You handled it professionally the best you could, that's all you can do unfortunately. Crete I'm sure has noticed how well you're thriving there and rolling with the punches. I've gone to a couple drop and hooks after hours and have been lucky enough another of our drivers has always been there as well to walk me through the steps the first time since paperwork hardly ever is accurate in such instances. Keep up the great work Jamie.

Drop And Hook:

Drop and hook means the driver will drop one trailer and hook to another one.

In order to speed up the pickup and delivery process a driver may be instructed to drop their empty trailer and hook to one that is already loaded, or drop their loaded trailer and hook to one that is already empty. That way the driver will not have to wait for a trailer to be loaded or unloaded.

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