U.S Xpress Walmart Dedicated 7+ Months Experience Driving.

Topic 29094 | Page 2

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Old School's Comment
member avatar
I don’t like dealing with customers at all and I don’t need to. I would like a gig where I do the job and it’s on my performance and my performance alone.

Leeva804, i love following along with your progress, I do have to tell you though, that thought you just expressed is felt by every trucker out here. I am going to tell you something, but I'm certainly not trying to preach to you. This is actually important for all of us to realize. Part of our performance is how we deal with our customers.

On my dedicated account at Knight we had a customer up in Connecticut that none of our drivers wanted to go to. The problem was the customer was almost to the point of being cruel in making drivers wait for hours before unloading them. I decided I'd figure out a way to be extra nice and friendly with this guy no matter how he behaved himself. I figured out his best times for me to show up, and I learned what I could do to make his job easier. That was all on "my performance." Consequently the dispatcher kept assigning me to that load because I handled it with efficiency. From my location in Louisiana to that customer was generally a 1,500 mile run with an equally long back-haul. You can see what kind of mileage that gives me each week.

Don't fool yourself into thinking "your performance" is limited to just driving the truck. There is a huge category of things we have to excel at to be successful in this endeavor.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

OWI:

Operating While Intoxicated

Old School's Comment
member avatar

I should add that once I established this relationship, I always got unloaded quickly and efficiently.

Bobcat_Bob's Comment
member avatar

Look into linehaul , no customers to worry about. Pay at OD starts at $25 a hour or 55 cpm. The other LTL companies pay about the same to start

LTL:

Less Than Truckload

Refers to carriers that make a lot of smaller pickups and deliveries for multiple customers as opposed to hauling one big load of freight for one customer. This type of hauling is normally done by companies with terminals scattered throughout the country where freight is sorted before being moved on to its destination.

LTL carriers include:

  • FedEx Freight
  • Con-way
  • YRC Freight
  • UPS
  • Old Dominion
  • Estes
  • Yellow-Roadway
  • ABF Freight
  • R+L Carrier

Linehaul:

Linehaul drivers will normally run loads from terminal to terminal for LTL (Less than Truckload) companies.

LTL (Less Than Truckload) carriers will have Linehaul drivers and P&D drivers. The P&D drivers will deliver loads locally from the terminal and pick up loads returning them to the terminal. Linehaul drivers will then run truckloads from terminal to terminal.

CPM:

Cents Per Mile

Drivers are often paid by the mile and it's given in cents per mile, or cpm.

G-Town's Comment
member avatar

Old School wrote...

Part of our performance is how we deal with our customers.

The relationship I have developed and continue to cultivate at all the Walmart and Sam’s I deliver to is intrinsic to my performance. To the extent I’ll call ahead if a small store is getting a large delivery. It’s a team effort.

Leeva804's Comment
member avatar

Look into linehaul , no customers to worry about. Pay at OD starts at $25 a hour or 55 cpm. The other LTL companies pay about the same to start

I have heard of old dominion. Are they that good? Line-haul sounds good and the reason I got into trucking is so I can avoid people. Lol, I forgot we deal with customers an majority of the time.

Guess I was thinking of avoiding bosses at the time.

LTL:

Less Than Truckload

Refers to carriers that make a lot of smaller pickups and deliveries for multiple customers as opposed to hauling one big load of freight for one customer. This type of hauling is normally done by companies with terminals scattered throughout the country where freight is sorted before being moved on to its destination.

LTL carriers include:

  • FedEx Freight
  • Con-way
  • YRC Freight
  • UPS
  • Old Dominion
  • Estes
  • Yellow-Roadway
  • ABF Freight
  • R+L Carrier

Linehaul:

Linehaul drivers will normally run loads from terminal to terminal for LTL (Less than Truckload) companies.

LTL (Less Than Truckload) carriers will have Linehaul drivers and P&D drivers. The P&D drivers will deliver loads locally from the terminal and pick up loads returning them to the terminal. Linehaul drivers will then run truckloads from terminal to terminal.

CPM:

Cents Per Mile

Drivers are often paid by the mile and it's given in cents per mile, or cpm.

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