A Milestone...

Topic 16188 | Page 1

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ChickieMonster's Comment
member avatar

Well we encountered our first emergency on the truck yesterday. I've been having some tooth pain for a few days. For the last couple of days it's been getting dramatically worse and my face had started swelling up. While driving yesterday, I was just in tears all day. I started running a fever and it looked like I had been in a boxing match! The entire left side of my face was entirely swollen and I had a black eye. I decided to stop in Effingham IL as I knew there would be other company drivers nearby that could take my load. I called dispatch and they got my load off me within 3 hours. I was given a load that delivers in OKC on the 12th (obviously I can delivery early if I feel up to it).

Hubby called a cab and got me over to the ER. Doc diagnosed me with a severe tooth abcess and drained it. I tell you what, that was some of the worst pain I have ever experienced! But now that it's drained I feel a lot better. Got some antibiotics and the recommendations of a few days rest and to see my dentist ASAP (although I don't know when that will happen).

My face is still somewhat swollen but the nurse said that will go down over the next couple of days. I'm just grateful to have a great dispatcher who dropped everything to get me taken care of as quickly as possible!

Today I'm doing better. The swelling is almost completely gone and the pain is a lot better though not completely gone. But I'm really weak and dizzy today so we have decided to stay put here in Effiingham for another day. The plan is to get up early in the morning, drive to the terminal in Olathe, drop the trailer at the yard and run over to Walmart so I can fill my antibiotics and we can pick up a few things we are needing for the truck then head on down to OKC.

Dispatch has been nothing short of amazing when it came to this. I have a hard time getting messages in and out here. It seems to be a dead zone. But a soon as I called mine and told him what was going on he said he was going to get with the planners immediately to get my load off me. He said to hold tight and he'd get me to the hospital as fast as possible. No negativity, no nothing. And night dispatch was extremely nice when I updated them, telling me they were very glad I was ok and to get some rest and to roll whenever to felt able to.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

SAP:

Substance Abuse Professional

The Substance Abuse Professional (SAP) is a person who evaluates employees who have violated a DOT drug and alcohol program regulation and makes recommendations concerning education, treatment, follow-up testing, and aftercare.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Rick S.'s Comment
member avatar

Feel better quickly.

Nice of dispatch to jump on that for you, get you off the load and into the ER.

Rick

G-Town's Comment
member avatar

Glad to hear you are on the mend and how TransAm helped you with the situation.

Kat's Comment
member avatar

Wow! Glad you are feeling better!

Brett Aquila's Comment
member avatar

Oh man, toothaches are awful! Glad you got that cleared up and the emergency is over. It's brutal getting sick or injured or anything of the sort out on the road. You can call and have a pizza delivered but you can't call and have a dentist show up unfortunately. Pizza is nice but when you need a dentist you really need a dentist!

Glad you're feelin better though!

smile.gif

Big Scott (CFI's biggest 's Comment
member avatar

Glad it worked out so well and that you're feeling better.

FairyTales's Comment
member avatar

Who is your dispatcher? I need him. Mine is well... ugh

Well we encountered our first emergency on the truck yesterday. I've been having some tooth pain for a few days. For the last couple of days it's been getting dramatically worse and my face had started swelling up. While driving yesterday, I was just in tears all day. I started running a fever and it looked like I had been in a boxing match! The entire left side of my face was entirely swollen and I had a black eye. I decided to stop in Effingham IL as I knew there would be other company drivers nearby that could take my load. I called dispatch and they got my load off me within 3 hours. I was given a load that delivers in OKC on the 12th (obviously I can delivery early if I feel up to it).

Hubby called a cab and got me over to the ER. Doc diagnosed me with a severe tooth abcess and drained it. I tell you what, that was some of the worst pain I have ever experienced! But now that it's drained I feel a lot better. Got some antibiotics and the recommendations of a few days rest and to see my dentist ASAP (although I don't know when that will happen).

My face is still somewhat swollen but the nurse said that will go down over the next couple of days. I'm just grateful to have a great dispatcher who dropped everything to get me taken care of as quickly as possible!

Today I'm doing better. The swelling is almost completely gone and the pain is a lot better though not completely gone. But I'm really weak and dizzy today so we have decided to stay put here in Effiingham for another day. The plan is to get up early in the morning, drive to the terminal in Olathe, drop the trailer at the yard and run over to Walmart so I can fill my antibiotics and we can pick up a few things we are needing for the truck then head on down to OKC.

Dispatch has been nothing short of amazing when it came to this. I have a hard time getting messages in and out here. It seems to be a dead zone. But a soon as I called mine and told him what was going on he said he was going to get with the planners immediately to get my load off me. He said to hold tight and he'd get me to the hospital as fast as possible. No negativity, no nothing. And night dispatch was extremely nice when I updated them, telling me they were very glad I was ok and to get some rest and to roll whenever to felt able to.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

SAP:

Substance Abuse Professional

The Substance Abuse Professional (SAP) is a person who evaluates employees who have violated a DOT drug and alcohol program regulation and makes recommendations concerning education, treatment, follow-up testing, and aftercare.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
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