I Have The Best Fleet Manager Ever.

Topic 21470 | Page 1

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icecold24k's Comment
member avatar

So yesterday I’m unloading at my receiver and I get a message from my fleet manager. He said I notice you don’t have a home counter in for Christmas did you not want to go home? I was like omg I forgot to send one and with Christmas a week away this is going to be impossible. I sent him a message back saying I totally failed and forgot to send one so if you can just get me home around New Year that’s perfectly fine with me. He said nope you’re getting home Christmas so I am loading tomorrow to put me in a reload area that will get me home Saturday or Sunday. I just wanted to share how awesome him and all of Prime has been to me.

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Rob T.'s Comment
member avatar

This is an example of the perks that come with being someone your dispatcher can rely on. I'm sure if you weren't one of their to drivers they wouldn't have even noticed, or atleast reached out to you to double check.

I'm glad you'll be home to celebrate with your family and friends

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Tom W.'s Comment
member avatar

It is great to have a good relationship with the folks at the office. You are a good reminder to myself of my own job and how much I am blessed to have such an awesome support team. That makes all the difference in loving or hating your job.

Rainy D.'s Comment
member avatar

I feel the same way. My FM has been going nuts with people who forgot or never told him directly so he had no records. poor guy. i offered to rescind my request to help him. he said "nope. thats not the problem, its drivers who keep changing their dates or not responding to me when i have swaps set up. then they roll past the meeting point." then i got a load delivering 30 miles from home on the exact day i requested.

im a favorite. i know it. life is great!!!

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
G-Town's Comment
member avatar

So awesome to read positive experiences like this. I hope the newbies focus more on this type of information than the other swill typical of the internet.

I too appreciate the skills and professionalism of my planners and DMs. I always feel like part of a team...always.

Good stuff!

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Rainy D.'s Comment
member avatar

For his birthday i sent mine a T shirt yhat says "Dispatcher: Because freaking miracle worker is not a job title" hahhah

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Jim F.'s Comment
member avatar

Way cool. Good on ya. This is exactly the work ethic I hope to bring with me. For example. Yesterday I was asked to work night shift tonight. I smiled and said I'd be glade to help cover. But then I got up this am and noticed overnight freeze and snow. I screamed into work and got everything deiced without being asked. My boss saw me at work this am knowing I didn't have to be there and just shook his head and said "now that's dependability"smile.gif

But then on the other hand we shall see what they say when I give my notice to go drive truckshocked.png

OWI:

Operating While Intoxicated

Pianoman's Comment
member avatar

Awesome stuff man! I think sometimes we don't give our dispatchers enough credit for all the work they do. Glad he took care of you!

I just got back yesterday. I didn't request Christmas off but it looks like they're not sending me out again til the day after Christmas!

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
OtrEscapeArtist's Comment
member avatar

Right on! I too have a good FM. A few years back I was working in Beijing China. Was scheduled to stay over Christmas. My Chinese bosses came to me and said "since you have done such a good job we are sending you home to be with family for the holiday" WOW, how cool was that, flights ain't cheap!!......Well, after Xmas I called my guys in the UK and said "go ahead and send me my return travel plans". They said "the Chinese fired you man"...lolol....I'm sure Prime will have you back for more fun and games!!....Enjoy your home time!

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
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