Disposing Of Rejected Freight

Topic 14740 | Page 1

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Kevin H.'s Comment
member avatar

OK, how do you guys get rid of damaged stuff that's rejected? It's only happened to me twice: once was a case of 1000 paper cups, which I admit I left in an empty trailer that I dropped at a customer. I know I shouldn't do that but I figured they had a dumpster and would just chuck it.

Today I got stuck with 60 plastic gallon jugs of distilled water, and a large plastic pallet. I loaded the water into my cab and am disposing of some of the crushed jugs by emptying them out and throwing the jugs in the trash at a rest stop. But I again left the plastic pallet in an empty I dropped at a customer. I'm a little worried that I may get in trouble for that but had no idea what to do with it and no time to spend the afternoon looking for somewhere to dispose of it. When I asked the claims department person what do do, she said "find a dumpster". Yeah, right.

A while back I saw a bunch of boxes of red peppers that someone just chucked out of a trailer at a truck stop, and I thought that was a crappy thing to do (and I still do - I wouldn't ever do that), but at least now I can understand that frustration that would drive someone to it.

So anyway, what stuff have you been stuck with, and how did you get rid of it?

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

TWIC:

Transportation Worker Identification Credential

Truck drivers who regularly pick up from or deliver to the shipping ports will often be required to carry a TWIC card.

Your TWIC is a tamper-resistant biometric card which acts as both your identification in secure areas, as well as an indicator of you having passed the necessary security clearance. TWIC cards are valid for five years. The issuance of TWIC cards is overseen by the Transportation Security Administration and the Department of Homeland Security.

OWI:

Operating While Intoxicated

Deb R.'s Comment
member avatar

Thus far, I have only had paper products rejected, mostly napkins and paper toweling. Three times, it has happened the day before I was going home, so I jammed it all in my cab and took it with me. Gave some away, and the rest is pretty much a lifetime supply of napkins for me. I use them like crazy in the truck.

One time, I had SOOOO many cases to get rid of, there was no way it was going into my cab. I tried to take it to a Salvation Army in a town I was passing through, but there was no place to park. I eyeballed every little town I passed through for a church or food pantry, but no luck. Finally got to my next shipper , and begged for understanding and a dumpster. The loading dock guy lit up and said "it's going in my pickup truck!" He was even thrilled to unload it without any help from me. Lucky break there!

I hate to throw away usable things just because a box is a little dinged up. Guess my depression-era parents instilled that in me.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Truckin Along With Kearse's Comment
member avatar

The problem with dumpsters is that the place that rents the dumpster pays by the weight of the trash... so piling your trash into a truck stop dumpster is costing g the truck stop twice as much for the trash to be hauled away.

I got 300 strips of bacon and two cases of yogurt. I gave the to truckers with refrigerators lol

TWIC:

Transportation Worker Identification Credential

Truck drivers who regularly pick up from or deliver to the shipping ports will often be required to carry a TWIC card.

Your TWIC is a tamper-resistant biometric card which acts as both your identification in secure areas, as well as an indicator of you having passed the necessary security clearance. TWIC cards are valid for five years. The issuance of TWIC cards is overseen by the Transportation Security Administration and the Department of Homeland Security.

Chris K.'s Comment
member avatar

Happened to me in Dallas. US Foods took 4 pallets of bacon minus 1/4 pallet..we told just to take it they literally flipped on my trainer and made us leave. Ended up giving it to food bank.

Fatsquatch 's Comment
member avatar

Depending on what it is and how much, I'll either take it home and give it to friends and family, hand it out around a truck stop, give it to someone at the next shipper , keep it for myself, or dump it in the nearest dumpster. I've taken home as much as 120 lbs of ground beef that was rejected for a dime sized blood spot on the bottom of the box. I once got stuck with 3 cases of popsicles that I gave to the warehouse guys at my next load. Once I even ended up with a full pallet of blueberry bagels that I spent most of an evening giving away at a truck stop. Most often, though, I'll end up with one or two small cases of something, in which case into the bin it goes unless it's something I can keep in the truck with me until I get home.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

JakeBreak's Comment
member avatar

I got a few cases of frozen pizzas one time that was on my "go home load" I was allowed to keep them lol. There was another time I had 15 cases of pizza rolls I gave out at the blue beacon while I was waiting to get my trailer washed out. Those are the only 2 that I have had.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Freebird's Comment
member avatar

When you guys do have rejections.. Is this something you must report in your logs or paperwork gor that delivery? Are you suppose to call your dm to tell them of tge rejected goods? Thanks in advance!

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Errol V.'s Comment
member avatar

I haven't had this problem (yet), but let your DM know. If she shrugs her shoulders in a message (documentation), it's yours. If you need to get rid of it, especially food or household stuff, you could look up a large-ish church* and call the office. When I ran a convenience store, the cooler went out. I called my pastor, told him the milk was getting warm, could he take care of it? He got it to people who could use the milk.

I heard (yeah, I know, hearsay!) of someone who had a rejected pallet of flowers, the days before mothers day. I know a few phone calls to florists you might make for a quick cash transaction.

*Why a large church? They might have someone in the office all week. A small one may not be staffed like that.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Kevin H.'s Comment
member avatar

When you guys do have rejections.. Is this something you must report in your logs or paperwork gor that delivery? Are you suppose to call your dm to tell them of tge rejected goods? Thanks in advance!

Like you and Errol said you can always call your manager and ask what to do. At my company there's a claims department and you send a message from the qualcomm and wait for a reply to tell you what to do. It's up to the shipper , but I guess in some cases they already have instructions from the shipper ahead of time. In the case of the paper cups I mentioned, they told me to hold on to the cups until it was official, but I could go ahead to my next destination. I guess sometimes if it's something seriously expensive they might make you wait there, or even go back to the shipper, but for relatively inexpensive stuff apparently they just make the driver responsible for disposing of it, or keeping it. But I don't think you'll ever get a free case of iPhones that way.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
dirtrocker's Comment
member avatar

I don't run reefer but I had my first rejected load today. In fact I'm sitting in my truck at the cosignee as I type this waiting for the claims and my DM to tell me what to do with it. It's a truck load of stuff for amazon. Apparently the shipper just threw the stuff in the back (at least that's what it looks like) or they piled it in without any straps or anything. Anyways cosignee cuts seal opens doors so I can back in to dock and looks like tornado went through there.

Would be cool as hell if it were like refer and they told me it's my problem to get rid of.

The bad thing is that I relayed onto this load and only drove it 160 miles. Now I'm stuck sitting here and my other 2 loads have been cancelled because they don't know what I'm doing with this one

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Reefer:

A refrigerated trailer.

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