Beautiful. We had a thread in professionalism and presentation. This illustrates the difference it can make. Keep up the good work!
I'm sure it was just a coincidence
You may think that if you like, but I have years of experiences confirming that a positive presentation of yourself will get you the best treatment out here.
Same professional approach I take, each and every time without fail.
Let them “eat cake”, cause you are going to get more done, have fewer obstacles and way less stress just by exercising kindness and professionalism.
Fantastic! Great job.
You may think that if you like, but I have years of experiences confirming that a positive presentation of yourself will get you the best treatment out here.
I believe he meant that as sarcasm.
I'm sure you are correct. I never seem to catch it in here.
It's nice to go into a shipper or receiver with a positive attitude. One smile is better than 10 nasty attitudes. And what is the point? Did you accomplish anything other than raising your BP and that of the other persons? I think not. And there is nothing wrong with acting like good people either.
Nice job Greg, keep it going.
The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.
This is proof beyond any doubt that being pleasant does get recognized. I can’t count the amount of times I have heard drivers complaining about customers.... My first thought is always to ask them if they ever looked at what the common denominator is in that equation??? I don’t simply because it would go over their head.... Customers see as many of us as we see each other, so they see and spot the differences pretty quick...It always makes me feel good to leave a customer with a better memory of their experience. I was in the customer service business all my life....It costs you nothing to be polite and respectful, but as pays you big dividends!!! Great job
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At one of my regular stops in Mississippi yesterday the shipping clerk told me:
"You are always so friendly and respectful."
She then proceeded to get me loaded 3 hours early on my appointment and ahead of two drivers who were already docked. I'm sure it was just a coincidence
Not sure if the other drivers spoke English but their glares at me as I pulled out needed no translation. I just gave them a big smile and a wave.