Recovering Load Locks

Topic 26056 | Page 1

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RealDiehl's Comment
member avatar

On my last load at pick up I was told by the shipping office to put two load locks in the trailer before I backed in. When I got to receiver (Hershey) it was a drop and hook. I asked if I could retrieve my load locks and they said no. I paid for those load locks. I msged my fleet manager asking if I was going to have to pay for new ones and she told me to ask the receiver again. I sent another msg saying that they wouldn't let me get them. I never got an answer. What happens now? I plan on sending another msg. What is your company's policy when this happens?

Fleet Manager:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Drop And Hook:

Drop and hook means the driver will drop one trailer and hook to another one.

In order to speed up the pickup and delivery process a driver may be instructed to drop their empty trailer and hook to one that is already loaded, or drop their loaded trailer and hook to one that is already empty. That way the driver will not have to wait for a trailer to be loaded or unloaded.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Tractor Man's Comment
member avatar

Swift pays for ours. If mine are in a dropped trailer, Swift authorizes me to purchase new ones with my comdata card. Learn to ask at shippers and receivers if they have any laying around. Many will be happy if you take them. I have been to some locations that are littered with them, usually bent and trashed laying around the docks. Prime will not reimburse you for that?

confused.gifsmile.gif

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

BK's Comment
member avatar

RD, you should NOT have to pay for those out of your own pocket. Keep calling your FM about getting those load locks replaced. It really irritates me that good, conscientious drivers like you have to worry about things like this. Stand your ground however you have to do it. And, RD, stay safe no matter what.

confused.gifconfused.gifconfused.gifconfused.gif

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Old School's Comment
member avatar
Stand your ground however you have to do it.

Bruce, I know you mean well, but Prime has a policy on this. Standing his ground won't help him. Understanding better how to deal with this issue will help him. There's gonna be some advice coming from Prime drivers when they see this. RD just doesn't know how best to handle this situation, but I can guarantee you it's just a Peime rookie problem that he hasn't had experience with just yet.

Truckin Along With Kearse's Comment
member avatar

Many receivers will allow you to break the seal at the guard shack, and they reseal the trailer. Before I drop it, I always put the new seal number on the bills. If they do not allow that, the FM should indeed reimburse your pay $70 for two load locks.

Some loads you gain locks others you lose. It happens. If you drop it at the terminal , the FM should reimburse you. If you repower a load from another driver, that driver should give you 2 locks if their load doesnt have them inside. You have to ask the driver cause rarely does anyone offer. If they dont have them, the FM should reimburse those as well.

You can find some in empty trailers at customers. check your pay then put it in writing in the QC again with the trip number and traiker number as well as customer code. Maybe she did it but was busy and didnt respond cause it really is a no brainer.

A couple years ago I got a.message that said "treat them like your purse or wallet. If your wallet was in the trailer, would you leave?" uh... yeah it is private property, and i would call a cop to go get it lol doubt prime wants that happening lol

i have never had issues getting reimbursed. He may have forgotten but it got fixed next pay.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
RealDiehl's Comment
member avatar

RD, you should NOT have to pay for those out of your own pocket. Keep calling your FM about getting those load locks replaced. It really irritates me that good, conscientious drivers like you have to worry about things like this. Stand your ground however you have to do it. And, RD, stay safe no matter what.

Kind and empassioned words of support. Thank you, sir!

Bruce, I know you mean well, but Prime has a policy on this. Standing his ground won't help him. Understanding better how to deal with this issue will help him. There's gonna be some advice coming from Prime drivers when they see this. RD just doesn't know how best to handle this situation, but I can guarantee you it's just a Peime rookie problem that he hasn't had experience with just yet.

A more-cautious and practical piece of advice. Thank you sir!

Many receivers will allow you to break the seal at the guard shack, and they reseal the trailer. Before I drop it, I always put the new seal number on the bills. If they do not allow that, the FM should indeed reimburse your pay $70 for two load locks.

Some loads you gain locks others you lose. It happens. If you drop it at the terminal , the FM should reimburse you. If you repower a load from another driver, that driver should give you 2 locks if their load doesnt have them inside. You have to ask the driver cause rarely does anyone offer. If they dont have them, the FM should reimburse those as well.

You can find some in empty trailers at customers. check your pay then put it in writing in the QC again with the trip number and traiker number as well as customer code. Maybe she did it but was busy and didnt respond cause it really is a no brainer.

A couple years ago I got a.message that said "treat them like your purse or wallet. If your wallet was in the trailer, would you leave?" uh... yeah it is private property, and i would call a cop to go get it lol doubt prime wants that happening lol

i have never had issues getting reimbursed. He may have forgotten but it got fixed next pay.

As predicted by Old School...some company-specific advice. Thank you Miss!

I was annoyed with the customer (Hershey) when they wouldn't let me get my locks. The trailer was in their yard and the seal was checked at the gate. I actually did check inside 2 nearby Prime trailers for locks I could take per Hershey's suggestion. No luck. I will be sending another reminder to my FM.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
PackRat's Comment
member avatar

If I were you, look around drop lots and receivers for discarded ones. I've accumulated a bunch of them that way.

Truckin Along With Kearse's Comment
member avatar

Look for Prime drivers at truck stops and customers who have extra. Some will just give them to you cause they have like 30 hanging off the back of their cab. Hoarders!

Most companies use seperate security personnel not affiliated with the customer. Hershey drops suck cause there is no office... but who knows.. ask a yard dog and see what he says. he may have authority to break the seal since he would put it in a door anyway.

BK's Comment
member avatar

double-quotes-start.png

Stand your ground however you have to do it.

double-quotes-end.png

Bruce, I know you mean well, but Prime has a policy on this. Standing his ground won't help him. Understanding better how to deal with this issue will help him. There's gonna be some advice coming from Prime drivers when they see this. RD just doesn't know how best to handle this situation, but I can guarantee you it's just a Peime rookie problem that he hasn't had experience with just yet.

Old School, I stand corrected (actually I SIT corrected) Thanks for letting me know. I just have a soft spot for drivers and I want to be on their side. Appreciate the heads up!

PackRat's Comment
member avatar

Some will just give them to you cause they have like 30 hanging off the back of their cab. Hoarders!

Not a hoarder!

We’re Collectors.smile.gif

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