New Trucker BOL Question

Topic 28906 | Page 1

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Ethan H.'s Comment
member avatar

Hey everyone, I have been out on the road for about a week and a half. Things are going alright so far, but I am having some trouble with the BOLs. I was sent a message over Qualcomm saying they don’t have paperwork for two of my trips. I had, admittedly not been scanning everything so I immediately scanned everything I had. But for two of the trips, I don’t seem to have any paperwork. I know I didn’t throw anything away. These trips were a week ago. What should I do and how much trouble am I in?

Qualcomm:

Omnitracs (a.k.a. Qualcomm) is a satellite-based messaging system with built-in GPS capabilities built by Qualcomm. It has a small computer screen and keyboard and is tied into the truck’s computer. It allows trucking companies to track where the driver is at, monitor the truck, and send and receive messages with the driver – similar to email.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Rob T.'s Comment
member avatar

What company is this with so we can offer specific advice?

Some companies may refuse to pay you for those loads because theres no paperwork to prove you picked up and delivered. You'll need to figure out a way of keeping paperwork organized to help you remember to get it scanned in and not misplace it. Hopefully others that are OTR can give you some ideas of how they do it.

OTR:

Over The Road

OTR driving normally means you'll be hauling freight to various customers throughout your company's hauling region. It often entails being gone from home for two to three weeks at a time.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
PackRat's Comment
member avatar

Generally, no BOL means no pay for you OR the carrier.

Paperwork is very important, so scan the BOLs as soon as you can after a delivery.

PJ's Comment
member avatar

Ouch. That is major because that is how everyone gets paid.

Does your company use transflow. If so you can download and setup the mobile app. I use it all the time right from my phone. It is very user friendly, it tells you if it was successful, and sends you a confirmation email. I always forward the confirmation email to the dispatcher that sent me the load so they know it is finished.

How are you keeping your paperwork?? If you don’t have a box type clipboard, get one. You keep all your current load paperwork straight on top, and your completed ones inside. Also a great place to keep your phone list for quick reference if you need it.

As far as your current issue. Talk to your DM and see if they can get a duplicate from the customer. Do you use any kind of a cover sheet???

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
Don L.'s Comment
member avatar

Thank You for that info, I won't be finished with CDL school until the end of October, But I will be certain to remember that when I start driving. Iv'e been reading all over the internet ahead of time picking up all the helpful tips I can find.

Don Future Driver

Generally, no BOL means no pay for you OR the carrier.

Paperwork is very important, so scan the BOLs as soon as you can after a delivery.

CDL:

Commercial Driver's License (CDL)

A CDL is required to drive any of the following vehicles:

  • Any combination of vehicles with a gross combined weight rating (GCWR) of 26,001 or more pounds, providing the gross vehicle weight rating (GVWR) of the vehicle being towed is in excess of 10,000 pounds.
  • Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing another not in excess of 10,000 pounds.
  • Any vehicle, regardless of size, designed to transport 16 or more persons, including the driver.
  • Any vehicle required by federal regulations to be placarded while transporting hazardous materials.
Mikey B.'s Comment
member avatar

I highly recommend you buy something like this to put your paperwork in. You'd be surprised what ends up in the trash without your knowledge. Most companies will not pay you for the load if you have no signed/stamped paperwork. Many also require you to send it in within 3 days of delivery or no pay. I once delivered 3 forklifts on Long Island, before I left I set my signed BOL down to use the bathroom and forgot it. Had to drive back about 20 miles to get it if I wanted to get paid.

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PackRat's Comment
member avatar

I use this heavy-duty accordion file for all the documents I keep. There's room enough in it to keep a year's worth of BOLs. I picked it up at a thrift shop several years ago for about $2.

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Sid V.'s Comment
member avatar

Ethan,

The bill of lading is a very important legal document that basically transfers ownership of the freight from shipper to carrier to receiver. Your trainer should have gone over how important things must match on it.

Forget about getting paid, if you get pulled over by dot and you can't produce a bill with a trailer full of freight, it would be a bad time for you.

I carry blank bills just in case a shipper doesn't give you one(which has never happened), i can at least get them to sign something.

As far as getting paid you will, but it may take while. I submit my paperwork before I leave the receiver.

Shipper:

The customer who is shipping the freight. This is where the driver will pick up a load and then deliver it to the receiver or consignee.

DOT:

Department Of Transportation

A department of the federal executive branch responsible for the national highways and for railroad and airline safety. It also manages Amtrak, the national railroad system, and the Coast Guard.

State and Federal DOT Officers are responsible for commercial vehicle enforcement. "The truck police" you could call them.

BMI:

Body mass index (BMI)

BMI is a formula that uses weight and height to estimate body fat. For most people, BMI provides a reasonable estimate of body fat. The BMI's biggest weakness is that it doesn't consider individual factors such as bone or muscle mass. BMI may:

  • Underestimate body fat for older adults or other people with low muscle mass
  • Overestimate body fat for people who are very muscular and physically fit

It's quite common, especially for men, to fall into the "overweight" category if you happen to be stronger than average. If you're pretty strong but in good shape then pay no attention.

Truckin Along With Kearse's Comment
member avatar

Prime wants us to keep them for 2 months. If we lose them, they have to jump though hoops to get copies and it makes the carrier look incompetent and disorganized .

I did a video on BOLs. If you check it out. I cant post a link right now.

Susan D. 's Comment
member avatar

Most of our freight is prepaid, meaning West Side gets their money before we haul it. However, if we don't scan our paperwork, then we don't get paid for that trip. We also use transflo app do its really simple to do. We are asked to keep bols at least until we get paid for that trip, but preferably 30 days.

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