Mentoring With Swift

Greetings TT family, I hope this message finds you well. I’m currently fresh into my mentoring phase with Swift. I know there are some Swift veterans here & I have a question. As a student what are the proper channels for communication within the company? Specifically I have questions about setting up direct deposit & what to expect post mentoring phase as I will be teaming with my wife who is also mentoring currently. My mentor doesn’t seem to know the answers to these (and other) questions so I thought I would tap y’all for any information. Thank you in advance! Currently moving into my 7th hour waiting at a shipper so holler at me! lol

I'm not a Swift driver, but have you tried reaching out to your dispatcher regarding this?

Also that is the sort of thing normally covered during orientation. Have you gone through orientation yet? If not you may get your answers then.

Paging: @G Town , @Big T .... and MANY I've forgotten.. Dunno where the heck Erroll V is anymore, but..

Adam ~ you can look up posts by these 'above' (and many more!) and I'm supposing, find some questions asked and answered in your posts, although the above two replies seem like a good starting point, as well. Beyond the dispatcher; do you have a Fleet Manager? That's the next rung, I do believe.

Man, hope you are not still at the shipper; sheesh! Dry van? That's a LONG time!!!

Wish you WELL, new sir... teaming with your wife; awesome. My hubby and I tried that a few years back; teenagers at home 'got in the way,' haha!!

Hang in, hang on, hang around. Things will fall into place, and become more 'amenable,' if you will. You've gotten THUS far, man!!

Keep usn's posted, I'm excited for you and your wife's journey!!!

Best wishes ~!!

Anne :)

Were you given a book, or at least a handout, with all the important personnel offices and these division's phone numbers?

Thank you everyone for your help / input, it is much appreciated. Since I was sitting awhile today I called the 800 number and started there. Answered my direct deposit question which I have to take care of on the portal at a terminal. We should be in Lancaster tomorrow so I’ll take care of it then. I looked through my packet for a list of numbers of division leaders and I didn’t find any such list. I did get in touch with a driver manager who informed me I really wouldn’t know what comes after mentoring until I’m done with this phase which makes sense. The scenario at the shipper was a character builder for sure! 9hrs40min off duty all told. Dry van. Made it out of there then right into some traffic around Baton Rouge & currently stopped for a reGen. It’s been a day but I’m liking the experience!

Adam you should have met with and assigned a Driver a Development Manager before being paired with your Mentor. You should have their contact information.

As a trainee this person is your advocate, contact them to get your questions answered.

Adam you should have met with and assigned a Driver a Development Manager before being paired with your Mentor. You should have their contact information.

As a trainee this person is your advocate, contact them to get your questions answered.

Thank you for the information G-Town, though it seems that something is amiss with that part of the process. When we were at the Academy after we had passed our CDL test we waited awhile for Phoenix see our results, then we were informed someone would contact us with information about our mentors. A “coordinator” contacted us but never introduced himself or prefaced what his capacity was in regards to us as students. He provided us with numbers of our mentors and said “give them a call”. As for orientation unless I count the first week at the Academy we didn’t get an orientation where we might have had an opportunity to meet our DDMs.According to my mentor he stated something similar to what you said but that things had changed since the Knight merger. He stated he used to be able to come meet and greet new students and also said that orientation used to take place at the Lancaster terminal though now apparently that has changed.

Wish you WELL, new sir... teaming with your wife; awesome. My hubby and I tried that a few years back; teenagers at home 'got in the way,' haha!!

Hang in, hang on, hang around. Things will fall into place, and become more 'amenable,' if you will. You've gotten THUS far, man!!

Keep usn's posted, I'm excited for you and your wife's journey!!!

Best wishes ~!!

Anne :)

Thank you Anne! We are excited to be moving into this industry together. We spent years working restaurants Side by side and fortunately for us we’re our favorite co-workers haha! No kids yet, just our dog & he’s coming with us so we feel we’re primed to stay out and get those miles & experience. She’s on here too although we just have the one smartphone but we will definitely keep y’all posted!

If you dont mind me chiming in. I not a veteran driver but I agree with G Town. Whoever the coordinator was that placed you with your mentor would have came from driver developement. In your training packet their number has to be listed. Also my mentors Dm was also my Dm during the training phase so any questions you have can be answered by your DM. If your having any legitimate issues or concerns with about your mentor please reach out to driver developement.

Congratulations to you and your wife. I wish you guys much success!