OS&D Or Whatever Your Company Calls It

Topic 29716 | Page 1

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If you think I think I'm 's Comment
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So yesterday I had my 1st overage on only my 3 delivery. My trainer call them "come ups" as in you "come upon them". Mine was 12 cases of Activa peach yogurt. After alerting our OS&D, we were told to "dispose of them or whatever..." we wound up giving them to other drivers and splitting a case ourselves. One of the drivers claimed to have had a pallet of pork shoulder for an overage. Another said a pallet of breaded chicken. I didn't get a chance to ask how the dealt with them.

So here's the topic. What's the big "come up" or overage you had and how did you deal with it? Being new to hauling food, I wouldn't have the 1st clue if our OS&D told me "dispose of, or whatever..." an entire pallet of food!

Old School's Comment
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I am a flat-bed driver. We don't normally deal with these issues, but once I had my whole load rejected. It was the only time I have hauled perishable goods. It was a load of onions. If I remember correctly I had hauled a load of aluminum extrusions over to somewhere in California. I am a dedicated driver for Hydro aluminum extrusions. Normally they can provide me with a back haul load from one of their many manufacturing plants across the country, but this time they couldn't come up with anything. I got assigned a brokered load of onions delivering to Dallas, TX. I delivered them in a timely manner, then got unloaded and was told by the receiver to stay in the dock until they had inspected the produce. They rejected the whole load saying the onions were not up to their quality standards! They loaded all 43,000 pounds of it back on my truck.

My dispatcher was not pleased. I was not either. Now, what to do with the onions? Someone at the company suggested I go to the nearest garbage dump and off load them. I was not thrilled with that option! Eventually my employer found someone else willing to take the onions. I forget now what location I took the onions to, but it was way up North from where I was in Dallas. I ended up getting almost a week's worth of work out of that ridiculous load. The place that took them was some sort of soup manufacturing plant, and they thought the onions were just beautiful. The whole experience made me glad I wasn't pulling a reefer and hauling perishables. Although I wouldn't mind getting a little free food every now and then. smile.gif


Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.


A refrigerated trailer.

RealDiehl's Comment
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If you have an overage of food products, or if the boxes are damaged and the receiver refuses them, you can search for a local food bank near wherever you are. I did this recently. I had a pallet of frozen chicken that was rejected bc the boxes were damaged. The chicken was fine.

I pulled into a rest area/service plaza while I tried to figure out how I was going to get this stuff off my trailer. I asked a question on Prime's FB group page. I was advised to contact local food banks or charitable organizations.

I called one of the places that came up in a search. This place just happened to pick up food from the restaurants at the service plaza I was at. They told me to let someone inside know I had food to donate. I spoke to a lady in the plaza and she came out with a wheeled cart. I had to offload the cases onto the cart and wheel them into the building. It took a few trips, but I didn't have to worry about getting rid of the stuff anymore. And I contributed to a charity that helps people who may be going through a difficult time in their lives.

Mikey B.'s Comment
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2 years ago I repowered a load from a drop lot in Washington. There were 2 Bill's in the box. It was a load of cereal going to Kroger DC. When I checked in they asked if I had 3 Bill's, I said no, just two. I'm guessing whomever dropped the trailer failed to include all 3 Bill's. They rejected 1/3 of the load. Company had me take the overage to another drop lot. Idk what happened to it but I would have liked some free cereal!! Lol

Sid V.'s Comment
member avatar

Yes, I agree with RD. Try finding a food bank.

I've had multiple overages and I found out that even if you go and offer people free stuff, they'll become skeptical and downright angry because they think you're trying to scam them somehow.

Bobcat_Bob's Comment
member avatar

OD and other LTL companies auction off damaged, rejected and abandoned freight. There is a place in Tennessee we send all of it to and they sell it.


Less Than Truckload

Refers to carriers that make a lot of smaller pickups and deliveries for multiple customers as opposed to hauling one big load of freight for one customer. This type of hauling is normally done by companies with terminals scattered throughout the country where freight is sorted before being moved on to its destination.

LTL carriers include:

  • FedEx Freight
  • Con-way
  • YRC Freight
  • UPS
  • Old Dominion
  • Estes
  • Yellow-Roadway
  • ABF Freight
  • R+L Carrier
PackRat's Comment
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We had a 53' trailer loaded to the limit with Pop Tarts at our Texas terminal last time I was there. I wasn't told the details, but it had been sitting there for more than six weeks. By then, I would guess most were pre-toasted.

I've gotten several cases of Gatorade, air freshener, Carpet Fresh, Atlas jars, potato chips, razors (imagine that one!), and other things I cannot remember. No huge quantities of anything like pallets of rejected products pulling a dry van , though.


A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

Dry Van:

A trailer or truck that that requires no special attention, such as refrigeration, that hauls regular palletted, boxed, or floor-loaded freight. The most common type of trailer in trucking.
Eugene K.'s Comment
member avatar

Try local first responders.

We once donated an entire pallet of brisket to a local fire department in North Carolina.

They were quite pleased, to say the least, and more than happy to come to us to get it.

If you think I think I'm 's Comment
member avatar

Ok my mind is blown right now. I thought 1 pallet was going to be something to deal with. I hadn't considered a entire load rejected! I'll definitely keep the ideas of food banks and firefighters in mind. There's some good lessons here and not just for drivers. Thanks peeps!

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