(News Item) - Largest ELD Provider CRASHES - Forcing Drivers Onto Paper Logs - Driver's For Swift And Schneider Are Just Some Of The Drivers Affected.

Topic 26935 | Page 1

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Rick S.'s Comment
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Https://www.freightbrokerlive.com/largest-eld-provider-crashes-sending-thousands-of-drivers-back-to-paper-logs

Link won't post...

A nationwide Electronic Logbook Software service outage is forcing some of the nation’s largest motor carriers to order their drivers to revert back to paper logs to keep driving. It is reported that at least three of its ELD systems are not working while other models are up.

Drivers in the online Facebook group CDL4Life reported their onboard ELD’s ceased working last night, erasing their previous seven days. It appears in addition to erasing the previous seven days, messages are also not being transmitted from the units back to their terminals.

Two of the largest trucking companies in the United States, Swift with 23,000 drivers and Schneider with 11,700 drivers are reportedly feeling the effects of this outage telling their drivers to return to paper logs.

A screenshot sent to the Freight Broker Live staff showed a message stating “ Drivers Omnitracs has gone down. From this point on until the system comes back please start logging on paper. At this time we have no fix for this issue as the issue is on the Omnitracs side”.

Hope those affected remember how to use paper (and have some logbooks onboard). Hope the logging department has the previous 7 days saved somewhere and they can send them to you - see you can actually BE LEGAL (since the logs on the ELD's are reportedly gone).

Ahhh, technology...

Rick

CDL:

Commercial Driver's License (CDL)

A CDL is required to drive any of the following vehicles:

  • Any combination of vehicles with a gross combined weight rating (GCWR) of 26,001 or more pounds, providing the gross vehicle weight rating (GVWR) of the vehicle being towed is in excess of 10,000 pounds.
  • Any single vehicle with a GVWR of 26,001 or more pounds, or any such vehicle towing another not in excess of 10,000 pounds.
  • Any vehicle, regardless of size, designed to transport 16 or more persons, including the driver.
  • Any vehicle required by federal regulations to be placarded while transporting hazardous materials.

Logbook:

A written or electronic record of a driver's duty status which must be maintained at all times. The driver records the amount of time spent driving, on-duty not driving, in the sleeper berth, or off duty. The enforcement of the Hours Of Service Rules (HOS) are based upon the entries put in a driver's logbook.

Terminal:

A facility where trucking companies operate out of, or their "home base" if you will. A lot of major companies have multiple terminals around the country which usually consist of the main office building, a drop lot for trailers, and sometimes a repair shop and wash facilities.

HOS:

Hours Of Service

HOS refers to the logbook hours of service regulations.
Truckin Along With Kearse's Comment
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At Prime, only the older Omnitracs systems were affected to my knowledge. The MCP300. I know some Schneider drivers used much older systems. I have a much newer one and was not affected at all.

It is wreaking havoc because drivers cannot tell just when the unit stopped working, and dispatch cannot see any available hours.

Some teu ks fot messages date Mar 2000.... some say they are 57,000 hours in the negative.

Prime responded by bringing in a full logs team on Sunday. Add this to the fact it happened on the Time Change weekend... and well... it is crazy.

All paper logs need to be transflowed or phone app scanned, then the logs department must input then individually, then the system needs ti update it. This can take a few days at best to fix. Crazy crazy crazy!

Bre The Newbie 's Comment
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I am a Swift Driver and this is happening to me right now. A bit frustrating but they are working as fast as they can to get it back working properly.

Grumpy Old Man's Comment
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Yeah, I’ve been off duty for a while.

0132660001572802321.jpg

Amber L.'s Comment
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We asked the question in class and our teacher couldn't remember how to log a time change?? As in this weekend we fall back how do you do show that on a paper logbook?? It happens at like 2am if I remember correctly so then it's suddenly actually 1am, so how do you note that and then you have the 24hr in a day part that would be kind of funky too because you sort of have 25hrs in that day now or 23 in the spring.

Thank you!!!

Logbook:

A written or electronic record of a driver's duty status which must be maintained at all times. The driver records the amount of time spent driving, on-duty not driving, in the sleeper berth, or off duty. The enforcement of the Hours Of Service Rules (HOS) are based upon the entries put in a driver's logbook.

PackRat's Comment
member avatar

Yeah, I’ve been off duty for a while.

0132660001572802321.jpg

Slacker! Get your @%! back to work!

PackRat's Comment
member avatar

We asked the question in class and our teacher couldn't remember how to log a time change?? As in this weekend we fall back how do you do show that on a paper logbook?? It happens at like 2am if I remember correctly so then it's suddenly actually 1am, so how do you note that and then you have the 24hr in a day part that would be kind of funky too because you sort of have 25hrs in that day now or 23 in the spring.

Thank you!!!

Put an annotation at the 0200 point on the log of "+1hour". On the notes at the bottom of the page, write "End DST".

All there is to it.

Logbook:

A written or electronic record of a driver's duty status which must be maintained at all times. The driver records the amount of time spent driving, on-duty not driving, in the sleeper berth, or off duty. The enforcement of the Hours Of Service Rules (HOS) are based upon the entries put in a driver's logbook.

Rob T.'s Comment
member avatar

Yeah, I’ve been off duty for a while.

0132660001572802321.jpg

Too bad it isnt On Duty. Being hourly you'd have made a ton of money!

PackRat's Comment
member avatar

That's only 3 939.5 days.

10.8 years.

rofl-3.gifrofl-3.gif

Grumpy Old Man's Comment
member avatar

double-quotes-start.png

Yeah, I’ve been off duty for a while.

0132660001572802321.jpg

double-quotes-end.png

Slacker! Get your @%! back to work!

Lol

I had all the time in the world yesterday, so instead of my 30, I took 3 hours. My ELD missed it completely and violated me because of the issues.

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