OS&D

Overage, shortage & damage.

The only experience I have with this is stuff left in my trailer after a delivery. I have gotten cases of chicken, beef, Keurig coffee and several other things. This is always a good experience for me, to get some free stuff.

Why are these products left in the trailer? I’m always surprised that the dock workers don’t keep this stuff for themselves, the driver would never know.

The last load I delivered, a case of meat was left in the trailer along with a wooden pallet. The meat was Angus beef boneless rib. 67 pounds. What would that be worth at the grocery store? Maybe $800? I kept a small amount and found a food bank on my route to donate the rest of the meat to.

What has your experience been with OS&D items?

In my experience OS&D are a pain in the butt. At least the O&D part. Its not always easy to get rid of the product or the pallets left in the trailer.

With Prime we were sometimes sent somewhere to have the leftovers removed. One of those places-if you happened to be nearby-was a port/market facility in Boston. I forget the name, but others have posted about it. It's a zoo there. Plus you could lose several productive hours by going there.

Other times we were told to get rid if it. This could require contacting a food bank or something similar nearby if there was one.

I asked a yard jockey once if he and his colleagues wanted the ice cream cakes that were left on my trailer. He said they were not allowed to take rejected products.

So I then asked him where I could find a dumpster so I could get rid of it. I couldn’t be dispatched on next load until I confirmed my trailer was empty.

I've only dealt with this issue once in my driving career. I guess flatbedders are fortunate in this regard. The only time I ever had something left over was when I hauled a load of onions as a backhaul. The customer rejected the entire load!

Knight found another customer and they thought the onions were lovely. One man's trash is another man's treasure.

I see canned goods and packaged foods in our terminal driver lounges all the time. They drop rejects there for drivers to pick and choose what they want from the day's loot.

It depends. I have had produce pallets rejected where they were resold and delivered to a different location. I have been sent back to the shipper with a pallet of pizza. I have been sent to food banks to offload and get donation receipts, and I have been told to dispose of it.

The only situation we have wiggle room and discretion is under the "dispose" category. Under this, I have gotten RibEye steaks, massive chicken breasts, candy, produce, etc etc. My last "Go home" load had 110 cases of Kool aid flavored yogurt rejected as not ordered, and 6 cases of crescent rolls and cinnamon rolls rejected for the cans exploding. Of course in Boise Idaho at 3am isn't exactly the easiest place to find a place, so on a long shot, I called the place they wanted me to drop the trailer since they had a washout. Asked if they would take it to dispose. Technically it's not something they do, but the guards had it off my truck and disappeared in less than 10 mins. Some lumpers could use the lesson!

Long story short, it depends on what the shipper requires us to do.

Yeah, produce loads get rejected then resold all the time. The Tomatoes in my post, there was one package, very top, closest pallet to the door that had one tomato that "looked soft" so they rejected the entire batch of them.

I've only dealt with this issue once in my driving career. I guess flatbedders are fortunate in this regard. The only time I ever had something left over was when I hauled a load of onions as a backhaul. The customer rejected the entire load!

Knight found another customer and they thought the onions were lovely. One man's trash is another man's treasure.

I see canned goods and packaged foods in our terminal driver lounges all the time. They drop rejects there for drivers to pick and choose what they want from the day's loot.

It's rare but sometimes. Frequently get boxes of chips over ordered on Frito lay loads. Have gotten a couple nice Persian looking rugs. Had a few pallets of empty glass bottles break frequently. They're in pre sealed and loaded trailers.

Had only 2 loads rejected but that was because of paperwork errors in the office end.

I've had several preloaded lowes and sams loads that had extensive damage to items when i openedthe doors at delivery. They take them at the stores, so no good loot there. I take photos of tge damage, note it in my documents as company policy says to do.

OS&D at my company requires notifying dispatch and then notifying an employee who handles disposition of OS&D. Things left on the trailer isn't free stuff. The shipper is supposed to have a say in what happens with the rejected product. That's why it was left on the trailer: Rejection. The dock workers can't keep it because they are supposed to reflect it as rejected on the paperwork. Now, they can report something as damaged but kept.

With my company, anything more than a handful of cases is usually donated to a food bank, this per the decision of the shipper. Once I had rejected product that had to be taken back to the shipper. It wasn't terribly far away and there was another load waiting for me.

Bruce, you have been driving longer than I (unless I am mistaken), but sometimes you sound like you are just on vacation in your truck with not much clue as to what is going on.

Ryan says…

Bruce, you have been driving longer than I (unless I am mistaken), but sometimes you sound like you are just on vacation in your truck with not much clue as to what is going on.

Now that I agree with

Bruce, you have been driving longer than I (unless I am mistaken), but sometimes you sound like you are just on vacation in your truck with not much clue as to what is going on

Peace, Brother. It might appear as though that is what is going on. However, Bruce's posts tend to spark discussions that others might find helpful.

I'm not saying this in an antagonistic or dismissive way. And I'm not standing upon a box of Irish Spring. Nor am I sitting astride an elevated pony: So, respectfully, just ignore the post if you come upon something that might annoy you a little bit. I understand we all have our own little pet peeves. There is nothing wrong with that.

Mine happens to be negativity😉