Frustrated, End Of My Patience.

Topic 33080 | Page 2

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Dennis L's Comment
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Just to close out. I’m taking my dry loaded trailer to the Dallas drop yard, then grab an empty.

Guess they don’t need their product today.

Stevo Reno's Comment
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Totally sucks for you NaeNae dealing with this type. As far as the techs go, that's all bout who chooses priorities. I don't care what shop anyplace, anything can be pushed ahead and jumped on to repair earlier lol.

Before driving, I worked for a guy (a few times over the years) Auto repair shop, and local top U-Haul dealer. He got heavy into U-haul roadside repairs, more so than the auto repair end. So I did the service calls from flat tires to radiator replacements on the side of the road.

The 26 foot U hauls, had a batch of bad radiators, so much so, we stocked 5-8 of em at a time. Now I changed maybe 6 on the side of the I-15 north on Cajon Pass, a few out on the I-14 too. All by myself, I could change em out in 2 hours or less. Not as big as FL's, PBs, KWs but still plenty big lol

Big difference I got paid per service call, not by the hour like shop tech's, so speed is my money maker, not milking the clock for a pay check. CRST mechanic in Riverside, or in Dallas, OKC, all were about the same as you're dealing with. SLOWWW to act.

I went into our shop in Riverside 1 morning, to check my trucks PM progress.. The guys (5 of em) were standing around, circle jerking behind 1 truck shootin' the breeze.......Jokingly, I told em "Sheesh, no wonder nothing gets done, ya'll stand around slurpin coffee, and BS'in... IF I was your supervisor, I'd be crackin' da whip !" I made em chuckle.

Took 18+ hours over 2 days, for a PM. The DEF sensors had to be replaced (as I'd told them they turned on the engine light)....Seems, whoever removed em, stripped the threads in 1 hole. And day shift guy would be finishing up and fixing the threads. Told em damn, I could'a drove home, got my Snap-On rethreader tool kit, and fixed it 8 hours ago lol

Relax and take deep breaths Nae, you can handle all they throw at ya !!

OOS:

When a violation by either a driver or company is confirmed, an out-of-service order removes either the driver or the vehicle from the roadway until the violation is corrected.

Truckin Along With Kearse's Comment
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Oh i know of her. Witch. U and i should team.for. month so.u can come.to.greedy one Kenobi

Ryan B.'s Comment
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I can honestly say that I doubt I would have made it to 2 years in this industry, if I didn't have a good DM. He definitely has flaws, but it's not a matter of every day the flaws slap me in the face. We have developed a pretty strong working relationship.

It takes an exceptional driver to overcome a DM/FM/FL/etc who is daily a difficult person with whom to work. NaeNae, I get the idea that you are quite the exception. Great job in making a tough situation work for you. No one would fault you for asking for a different FM. In my mind, asking is putting it too nicely. Stressing that a change is needed would be better.

You will make the best of whatever ultimately comes of the situation, this I can tell.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
RealDiehl's Comment
member avatar

It really is a shame, NaeNae. You've been part of the forum for awhile now and I've yet to hear you complain about your FM until now. You obviously have the mental fortitude to perform the job despite the hurtles T.G. throws your way and despite any personal tragedies.

Unfortunately it is difficult to switch FMs. Kearsey's solution (whether genuine or not) might be the easiest way.

I asked to speak privately in person with T.G. a few months after I started with Prime. I told her I get the impression that she thinks I'm stupid and that I'm not capable of performing my job in the way that works best for me. She assured me that she did not feel that way and she also apologized for giving me that impression. She is really quite friendly and nice in a face-to-face meeting. It did not change her management style though. I hope for your sake you can find a way to either coexist with her or get another FM.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
NaeNaeInNC's Comment
member avatar

I honestly wish I had your FM name, before I had the conversation we just had.

The bottom line is, she came at me aggressively because I was dumb enough to respond to the night dispatch with "She did. Will have a Convo with OPs in SPRINGMO"

The end result, was an hour and a half long adversarial conversation of her trying to deflect blame, not admitting how she could possibly be coming across as callous and uncaring, and trying everything in her power to keep me on her fleet. It really made me start to question myself. Why does she want to hold on to me so badly? It dawned on me that she doesn't want to lose a damn good driver. Why else would she fight so hard to keep someone who said straight up "I do not like you as a person. I have kept business separated from my personal feelings long enough."

I didn't intend to have this conversation while I was still in bed. As a matter of fact, she WOKE ME UP to confront me.

I eventually had to lay it out over lacking decency as a human, unintentionally or otherwise, and tell her my options were request a new dispatcher or leave Prime. Switching trucks just sped up my initial timeline. We will see what happens when I get to Springfield.

I really didn't mean to make her cry though.

Oh i know of her. Witch. U and i should team.for. month so.u can come.to.greedy one Kenobi

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Fm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
NaeNaeInNC's Comment
member avatar

Also, if he has a slot, have him check HAUNAL's record. It's not spotless, but it's dang close

Oh i know of her. Witch. U and i should team.for. month so.u can come.to.greedy one Kenobi

Brett Aquila's Comment
member avatar
I really didn't mean to make her cry though.

This is almost certainly a "control drama," as Celestine Prophecy refers to it. You create some sort of drama to take control of the situation.

In today's world, people do not hesitate to play the "poor me, I'm a victim" card. Some people only cry when they've screwed up, or you have them cornered. Most of the time, they're aggressive.

If she's rotten to you most of the time but cries when you confront her about it, she's almost certainly playing you. Bouncing back and forth between being hateful and being loving is one of the oldest manipulation tricks in the book. You push someone hard until they can't take it anymore, and they rebel. Then you back off, cry, and beg for sympathy. Once you gain control of the situation, you go back to being aggressive. Rinse and repeat.

I asked AI to explain this. Here is what it said:

When they are angry and aggressive, they may use intimidation, threats, or other tactics to get their way. They may use their anger to manipulate others into feeling guilty or afraid, which can make them more likely to comply with their demands.

On the other hand, when they are sad and easily hurt, they may use emotional blackmail to get what they want. They may try to make others feel sorry for them or guilty for not doing what they want. This can be a particularly effective tactic because it can make others feel like they are responsible for the manipulator's feelings and actions.

By constantly switching between these two emotional states, manipulative individuals keep their targets off balance and unsure of how to respond. This can make it harder for their targets to resist their manipulations, as they may feel like they are walking on eggshells around the manipulator.

I don't know your dispatcher or the conversations you've had, but from what you've shared with us, this was my first thought.

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.
NaeNaeInNC's Comment
member avatar

"I just love being backed into a corner" said no one ever.

She actually had the audacity to run to her supervisor, and basically put me on a 3 way call with him, where it was all about gaslighting me, and all the ways I'm crazy for having a personality conflict, and desiring a new dispatcher.

I was told that I should have spoken up sooner.

I countered with the provable times of parking people I know personally, as well as myself.

I was told "we don't do that here."

I was never given a straight answer as to why it was an unreasonable request to move to a different board, after "shutting up and doing my job" for two years.

Ultimately, I should have shut my mouth, rode it out until my two year mark (May 6th) and quietly left.

I am now in the unenviable position of choosing to go lease, get on a Mini Fleet owners truck, stay where I am with a dispatcher I despise, or leave.

It hit me while I was on the phone with Kearsey, that it wouldn't be the worst thing ever if I left. I'd be ok.

I am for sure not making any decisions until I'm done with this load, and get to Springfield, but gut instinct is to go home.

I can not work in a company where you can't not have a private conversation with the person directly above your supervisor. I can't not work in a company where they scream "Culture, and Family!" But allow others to be treated with disrespect. I cannot work in a company where it is virtually impossible to make a change, after giving it a genuine try.

I can't badmouth Prime as a whole, because they truly are a good starter company. But I will, 100 percent, call bull 💩 on a system that makes it impossible to hold someone accountable, or protect yourself. I feel like she has won. In the end, she can go die of gonorrhea and rot in hell. (Shout out to Ray Finkles' mom!)

Dispatcher:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

Dm:

Dispatcher, Fleet Manager, Driver Manager

The primary person a driver communicates with at his/her company. A dispatcher can play many roles, depending on the company's structure. Dispatchers may assign freight, file requests for home time, relay messages between the driver and management, inform customer service of any delays, change appointment times, and report information to the load planners.

DAC:

Drive-A-Check Report

A truck drivers DAC report will contain detailed information about their job history of the last 10 years as a CDL driver (as required by the DOT).

It may also contain your criminal history, drug test results, DOT infractions and accident history. The program is strictly voluntary from a company standpoint, but most of the medium-to-large carriers will participate.

Most trucking companies use DAC reports as part of their hiring and background check process. It is extremely important that drivers verify that the information contained in it is correct, and have it fixed if it's not.

OOS:

When a violation by either a driver or company is confirmed, an out-of-service order removes either the driver or the vehicle from the roadway until the violation is corrected.

Steve L.'s Comment
member avatar

I apologize if I sound insensitive to the other issues, but when she said “breast cancer doesn’t hurt” she crossed a line that NOBODY should.

Good luck and I hope your future team treats you better.

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