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Are trucker strikes a thing of the past? 10/21/2019 Friday Short Haul - Passenger car drivers, spotted lanternfly, women drivers 10/18/2019 OOIDA makes final push for better HOS rules 10/16/2019 Car-truck crash fatalities continue to increase 10/14/2019 Friday Short Haul - Amazon's fleet of day cabs, legislator's disclosure, WTA petition 10/11/2019 ATA chief takes on truck-accident lawyers 10/9/2019 Lonely on the road? 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Can't idle. 7/22/2019 Friday Short Haul - Utah truck rollovers, aging truckers, lifetime CDL bans 7/19/2019 Truck-mounted LED billboards coming under fire 7/17/2019 Trucker 'drones on' with unique approach to teaching driving skills 7/15/2019 Friday Short Haul - Rhode Island tolls, human smuggling, contractor vs employee status 7/12/2019 ELD mandate deadline looming, many still not compliant 7/10/2019 New "boot" device being deployed to threaten Walmart overnighters 7/8/2019 Friday Short Haul - Prime Inc vs Amazon, mother fights HOS changes, truck drivers appreciation week 7/5/2019 Proper way to fly the American flag on your truck this Fourth of July 7/3/2019 Roundabouts are becoming popular; but are they best for trucks? 7/1/2019 Friday Short Haul - Skills test proposal, driver shortage, hemp sentencing, driverless trucks 6/28/2019 Experts warn of active wildland fire season 6/26/2019 More states signing on to enlist truckers against human trafficking 6/24/2019 Friday Short Haul - Shippers of Choice, insurance rates, wheel spikes, WIT award 6/21/2019 Freight numbers not holding up to 2018's highs 6/19/2019 Truck safety group urges purges of drug abuse drivers 6/17/2019 Friday Short Haul - Self-driving certificate, truck platooning, trade war stacking up cargo 6/14/2019 HOS waiver coming soon for fireworks haulers 6/12/2019 FMCSA takes a further look at detention time 6/10/2019 Friday Short Haul - Autonomous delivery, HOS rules changes, CDL retest 6/7/2019 Roadcheck 2019 in effect this week 6/5/2019 Hemp arrest prompts USDA memo 6/3/2019 Friday Short Haul - Waymo big rigs, Move over sting, Under-21 comments 5/31/2019 Severe weather prompts renewed emergency declaration 5/29/2019 Memorial Day holiday is prime time for cargo thefts 5/25/2019 Friday Short Haul - Hauling hemp, road rage fatality, new rules for autonomous vehicles 5/24/2019 Autonomous trucks on USPS test run 5/22/2019 Future era of cab-less trucks will be the end of HOS rules 5/20/2019 Friday Short Haul - FMCSA under-21 comments, Tesla autonomous car crash, 24,000 drivers sign contract with YRC 5/17/2019 Under-21 interstate drivers getting serious look by FMCSA 5/15/2019 Trucker Buddy program matches drivers with a classroom; everyone wins 5/13/2019 Friday Short Haul - Driver awarded $80 million, ODFL driver wins, loading dock black hole 5/10/2019 Storm breaks out from Rockies, slams into Midwest, South 5/8/2019 Capacity issues have shippers looking at private fleets 5/6/2019 Friday Short Haul - HOS rules, dark skies, Falcon drivers 5/3/2019 'Bug' permits now required for four eastern states 5/1/2019 Simulator use is catching on for schools, carriers 4/29/2019 Friday Short Haul - Thinking electric, Penske opens charging station, border crossing crisis, railroads taking trucking business 4/26/2019 ELDs might not be the panacea that was hoped for 4/24/2019 Truck drivers may soon see "phantoms" driving yard trucks 4/22/2019 Friday Short Haul - Nikola big rigs, WIT welcomes Peterbilt, Oregon crashes, Border crossings 4/19/2019 Carriers claim financial benefit of putting up drivers in hotels 4/17/2019 Uber's IPO application reveals interesting data about its freight brokerage business 4/15/2019 Friday Short Haul - CDL examiner arrested, tolls proposed for trucks, marijuana use on the rise 4/12/2019 Smart Load Board will get carriers the loads they need 4/10/2019 Huge lines and long wait times greet carriers at Mexico border 4/8/2019 Friday Short Haul - Marijuana, ATA campaign, personal conveyance rules 4/5/2019 Over-the-air downloads revolutionize parameter updates 4/3/2019 Don't get scammed by skimmers 4/1/2019 Friday Short Haul -- New Cascadias honored, motorist survey, U.S, Xpress awarded, rest stop parking 3/29/2019 Legislators address underride collisions, propose more underguards for trucks, trailers 3/27/2019 Motorists soon may encounter a different kind of truck convoy 3/25/2019 Friday Short Haul -- Women in Trucking, irate motorist, FMCSA eases HOS, Safe-Cap 3/22/2019 Recent survey shows cost of roadside repairs is rising 3/20/2019 FMCSA announces drug and alcohol clearinghouse website 3/18/2019 Friday Short Haul - Swift settlement, driver shortage myth, TCA Best Fleet award 3/15/2019 The hidden danger of looking but not seeing 3/13/2019 Accident scammers target trucks for financial payout 3/11/2019 3/9/2019 3/9/2019 Friday Short Haul - Snow on the roof, bypassing toll road, Waze under fire 3/8/2019 Retailers blame driver shortage for price increases 3/6/2019 Drivers' smartphones may be clue to road roughness 3/4/2019 Friday Short Haul -- Freight rates, HOS changes, tonnage reports 3/1/2019 New tax changes hit drivers hard 2/27/2019 FMCSA to implement under-21 interstate driver program for former military 2/25/2019 Friday Short Haul -- Connecticut tolls proposed, hydrogen fuel-cell trucks, cell phone use 2/22/2019 Congress committee looks at state of America's highways 2/20/2019 Number of cargo thefts is down; but dollar value about the same 2/18/2019 Friday Short Haul -- Crossing the border, CA sues FMCSA, Lobbying against larger trucks 2/15/2019 Detention - A problem still in search of a solution 2/13/2019 February Highway Angels honorees named 2/11/2019 Friday Short Haul -- C.R. England announces pay raises, eCommerce impact on trucking, TCA announces best fleets 2/8/2019 Is a guaranteed minimum pay the solution to the driver shortage? 2/6/2019 Long CDL testing wait times cost economy billions of dollars; not helping driver shortage 2/4/2019 Friday Short Haul -- Walmart hiring, Uber Freight App, Speed-limiter Law, America's Road Team 2/1/2019 Cranking -- The Good, The Bad, and the Ugly 1/30/2019 California survives challenge to its low-carbon fuel standards 1/28/2019 Friday Short Haul - Highway robbery ... autonomous trucks ... new trailers 1/25/2019 LithiumHub enters jump-starter market with Jumpbooster JP30 1/23/2019 2019 Looks Good For The Transportation Industry 1/21/2019 Raymond Burt named TMC Trainer of the Month for February 2018 3/28/2018 TMC Transportation Announces Recipient of Prestigious Wheel Master Award 3/7/2018 TMC Transportation Named The Home Depot’s Flatbed Carrier of the Year For Fourth Straight Year 2/28/2018 Pay Raises & New Peterbilts for PAM Drivers 2/26/2018 New DOT Drug Testing Rules Effective Jan 1, 2018 1/11/2018 Amtrak Derailment: Trucks Haul 270,000 Pound Locomotive Engine During Cleanup 12/21/2017 Pepsi Places Largest Order Yet For Tesla Electric Trucks 12/12/2017 Kavin Hallett named Trainer of the Month for October 2017 12/8/2017 Over 100,000 Truck Drivers Likely Have Undiagnosed Sleep Apnea And More Testing Is On The Way 8/10/2017 Drivers Share Their Best Tips, Tricks, And Secrets For Life On The Road 7/18/2017 Drivers Are Losing Money By Taking The Wrong Approach 7/13/2017 Truckers and Guns: What Is and Is Not Legal 7/6/2017 Preparing To Go Solo For The First Time? Experienced Drivers Share Their Best Advice 6/29/2017 The Truck Stop Survival Guide: Advice From Experienced Drivers 6/15/2017 The Worst Cities For Traffic In The U.S. For 2017 6/8/2017 We Ask Drivers How They Would Make The Logbook Rules Better 5/30/2017 Self Driving Trucks Are Not Coming Anytime Soon 5/25/2017 11/30/-0001

Recent survey shows cost of roadside repairs is rising

Dave Wickenhauser on Wed, March 20, 2019

Last Updated: Mon, April 15, 2019

According to some industry spokesmen, trucking companies are performing more poorly in the area of unscheduled roadside repairs than they should be, resulting in higher overall maintenance costs and affecting their customer experience.

Quantifiable data was released recently on this topic at the March annual meeting of the Technology & Maintenance Council. A benchmarking study conducted by FleetNet shows that the average number of miles between unscheduled repairs decreased in the fourth quarter of 2018 by 3 percent compared to the fourth quarter of 2017 – from 11,007 miles in 2017 to 10,663 miles for the same period in 2018.

The average cost of roadside repairs, excluding tires, increased to $334 in the fourth quarter of 2018, compared to $317 in the third quarter and $299 in the second quarter of 2018.

However, one unnamed fleet wowed executives of TMC and FleetNet by turning in a very impressive record in the Truckload Vertical Benchmarking Study of 75,528 miles between breakdowns.

"This is a clear indication that fleets can reduce their roadside repairs, driving down costs and improving customer service," said Jim Buell, executive vice president of sales and marketing for FleetNet America. "If one fleet can run 75,000 miles between breakdowns, why can't all fleets in the industry? It's a matter of using data to direct where you have the best opportunities to improve."

Buell added, “The truckload vertical shouldn’t be breaking down every 10,000 miles. Fleets are spending more on maintenance than they should and most are having customer experience issues than they should.”

Buell said participating carriers can use the results of the benchmarking program to identify areas where they can improve their regular maintenance in order to keep their emergency roadside repair costs down, because the average cost of a roadside repair is four times the cost of a shop repair.

Just five categories of repair – tires, lighting systems, brakes, cooling systems and wheel-end components -- accounted for 63 percent of all roadside repairs during the study period of the fourth quarter of 2018.

“We look at roadside failures because it costs more to fix something on the side of the road,” said Buell. “I believe understanding roadside failures gives you greater insight into overall maintenance operation.”

Participant carriers can use the benchmarking program to compare their roadside repair performance to other carriers in the program, even to the granular level of individual categories of repair.

An executive summary of the benchmarking data is available to TMC fleet members. But a deeper look into the data is available to participating carriers in the program. They receive tools that allows them to analyze their own performance compared to others in the industry.

Interested trucking company executives can get more information about the TMC/FleetNet Verticle Benchmarking Program at http://benchmarkit.fleetnetamerica.com.

Currently, the benchmarking study only surveys truckload data, but Buell said he hopes to add less-than-truckload and tankers to the program later in 2019.

How to avoid breakdowns

FleetNet America says that there are four components that commonly lead to needing roadside repairs.

  • Tires account for more than half of all roadside repairs. Prevention can include such simple pre-trip routines as checking for under inflation, low tread depth and misaligned axles.
  • Brake-related issues account for 29 percent of semi-truck accidents, according to the FMCSA. They are vulnerable to a lot of factors including heat, pressure and friction and can wear down without proper maintenance. In addition, brake system failures can be caused by air leaks, corrosion and wear, and water contamination or freezing in the air lines.
  • Electrical Systems need periodic maintenance. Signs of component failures can include corroded battery connections, dead batteries, dim or flickering lights, and any kind of strong or unusual odors.
  • Refrigerated trailers are in the top five of roadside repairs and require regular monitoring and maintenance in order to protect the freight from damage.

Sources: PRNewswire, CCJ, FleetNet America

Tagged Under:

Adverse Conditions Pre-trip inspection (PTI) Refrigerated Truck Equipment Truck Maintenance Trucking Industry Concerns

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